Novum Hotel Continental Frankfurt

Pleasant
Traveller Type: review category business travellers
  : The location is great, nearby the main station. Staff is friendly. Great city view.
  : We got a fairly small room with queen sized bed. I can't even open my luggage flat on the floor. There's no air-cond in the room. It's not so stuffy if we open the window. You can request a fan but if it's in the summer, I would advise you to think twice because a fan can do no good in the hot summer. The hot water is also very weird. I can't say that it is broken, but it only heated up in certain hours. The shower hose in our room is broken. Since this hotel is in the middle of the city, it is quite noisy at night. Our room doesn't comes with breakfast but during check-in, the staff told us to come down for breakfast. So, I thought it is complimentary. I have past experience where the hotel provide free breakfast as complimentary to guest even though it's not stated during booking. But during our check-out, another staff told us that we need to pay for the breakfast. I told him about the situation and tried to negotiate but at the end of the day, we still need to pay for the breakfast. It's not so much about money. If the previous staff didn't ask me to come for breakfast, I would have gone to my favorite breakfast spot which offers more choices. I would not say that the hotel breakfast is bad, but there's only bread, cereals, egg, fruit juice and coffee + tea. This is not a very good experience for me.

Disappointing
Traveller Type: review category business travellers

Fair
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Really close to the hauptbanhhof - Central stationThe view was also nice
  : The neighbourhood it is not the best, at least for women. I stayed in a doubled bed room, but one side of the bed was broken, so it felt a bit unconfortable for sleeping.

Disappointing
Traveller Type: solo traveller
  : Very centrally located
  : Looks like a hostel, not like a hotel. Not comfy, noisy, and hard to get fresh air due to lots of noise outside.

Very Good
Traveller Type: solo traveller
  : Room is very comfortable
  : Everything is fine

Wonderful
Traveller Type: solo traveller
  : The room was quite basic but spacious enough and the hotel location, directly opposite the train station, was perfect. I was pleased to be given a room with no noise issues, well off the main road. A nice breakfast was included in a smallish, pleasant breakfast room. The hotel offers great value for money. I have been before and would be happy to come again.
  : The shower recess was quite tight, perhaps too much so for big and solid people. Otherwise everything was fine.