La Magdeleine**** – Mathias Dandine

Wonderful
Traveller Type: Family with Young Children
  : Beautiful location! Stunning hotel and amenities! Staff very welcoming and friendly! Rooms were beautiful too! Really an exceptional location! Quant little town Gemenos!

Very Good
Traveller Type: Traveling as Couple
  : Very comfortable beds.
  : Restaurant was below expectations, although breakfast was excellent

Wonderful
Traveller Type:
  : location, food
  : cleaning of the rooms

Very Good
Traveller Type: Traveling as Couple
  : We had a lovely stay at La Magdeleine! We loved sitting outside with a bottle of wine, or just read a book.The room was clean and spacious, doors and windows are hard to open and close becasue its a old house. But overall great! Breakfast was good!
  : The hotel is about half an hour drive from Cassis, Marseille and Aix.. But there's nothing much to do around, so plan your stay, especially if you are not eating in the hotel's restaurant!

Very Good
Traveller Type: Traveling as Couple
  : Classic breakfast ++
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Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : Hotel was a hidden gem Breakfast was lovely and plentiful Dinner was amazing although limited menu

Fair
Traveller Type: Traveling as Couple
  : The facility is very nice, there were ice cubes and refrigerators at the pool bar which we used (just ourselves). Bed was very comfortable. Quality of breakfast. Every morning a small dessert and fruit salad is served.
  : Unfortunately, we spent our honeymoon in this hotel. In advance, it may be necessary to mention: We are very friendly guests and usually have very nice vacations as we are very friendly, open-minded people who get along well with everyone. The hotel is visually very beautiful and I mean also listed, it has an incredible amount of charm. Which has advantages and disadvantages. We think in France the service is generally rather poor. But in this hotel it is virtually non-existent. We don't know if it was because we are German or english-speaking, but every day we had the impression that we were not noticed, but all the other French guests were. We were rarely asked in the morning if we wanted eggs. The waitress simply did not listen to us when we ordered something. So she brought wrong things every day (wrong Coffee, wrong eggs etc.) At check in, NO word was spoken to us after an 8 hour journey. We were silently given a key and then had to carry our luggage to the third floor without an elevator. It was just the whole staff standing around and gossiping. When they are not chatting they are busy pretending to be working on something. This was extremely noticeable to us. The employees had a kind of meeting place in the courtyard of the hotel and there often loudly gossiped and laughed until 02:00 at night. However, since the windows in the building are very old, you can hear every word. The breakfast is rather average for a 4 star hotel. Very sweet and rather little hearty. Quality is ok for france. Unfortunately little choice.To our misfortune, the WiFi/WLAN of the hotel is down for 3 days and so we could not even watch Netflix or surf the Internet while it was raining. There was no reason or information on demand what is done that it runs again. It was simply the statement: No, the Wi-Fi does not work. Sorry. That was it. The employees in the hotel are so unprofessional that I have never experienced.

Very Poor
Traveller Type: Traveling as Couple
  : there is potential for this property to be outstanding, but the extremely rude and hostile staff take any positive experience away.
  : do not expect a decent night sleep as AC is controlled centrally and is not switched on for spring, despite days over 26*C. it is advised to sleep with the windows open instead. Air Conditioning is not turned on despite being advertisedViews are not as described, despite advertising all rooms with a view of the terrace and gardens, the picture below shows that actually the view from room 201 is of a neighbours balcony and backyard with a trampoline and the Staff smoking area. The hotel staff caused hostility and friction over a small issue regarding the AC. I expect from hotels with Michelin stars to be able to resolve minor customer complaints in a professional manner. there are significant cracks in the marble shower floor the pool is very dated and tired the hot tub is broken and according to other reviews, has been for some time

Very Good
Traveller Type: Traveling as Couple