SpringHill Suites by Marriott Birmingham Gardendale

Very Good
Traveller Type: family with young children
  : The property is in a really great location and was perfect for our family as we were visiting to attend a graduation ceremony. The rooms were very clean, and smelled nice when we arrived. I felt safe in the parking area. There is a lovely fire pit with comfy chairs for enjoying in the evening. The staff was attentive and made check in and check out a breeze. The hallways were free from odors, which is a BIG plus! Lovely decor in the lobby.
  : We booked a King Suite with a couch and pull-out trundle. The room was exceptionally small for a suite. The trundle was nice and convenient; however, when we pulled it out in the evening, there was NO room to walk in that area. Because the room is so small, you couldn’t walk from one side to the next without having g to step on the trundle. Very inconvenient and frustrating when you’re the one sleeping on it. The breakfast would’ve been nice if it had been restocked in a timely manner. We went down for breakfast at 7 am, when it started. The hotel was crowded, so breakfast was a little chaotic. However, the lady in charge would only bring out 1 or 2 quiches at a time and NEVER restocked the fruit. When I asked if either of the coffee carafes were decaf, she was exceptionally rude to me. She was rude to EVERYONE! She kept yelling at people for putting the serving tongs in the wrong spot and shouted to people that they were not picking up their bagels in the right way, that they were all spreading germs. She was REALLY rude and her manner was completely uncalled for! The guests were just trying to get their breakfast and they honestly were not doing anything wrong. The ceiling above our room was the nosiest I have EVER stayed in and I travel 2-3 times a month. The people above us would walk and it sounded like they were going to fall through the floor. The first night we never slept much, because the guests above us stayed up until 2 am walking around. It sounded like they were stomping, it was awful!

Very Good
Traveller Type: family with young children
  : Location, clean room and good breakfast

Poor
Traveller Type: young couple
  : The aesthetics were great! The breakfast was excellent was the lady cooking and preparing our breakfast
  : The air conditioner was very loud and not cooling the room. E didn’t get any sleep it was so loud. The shower was warm not hot. Not enough pressure. Very disappointed

Wonderful
Traveller Type: with friends

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : The hotel was in great location close to alot of restaurants. Breakfast was good and kept fully restocked while we were there. The staff was friendly and helpful.

Wonderful
Traveller Type: young couple
  : The breakfast was like a gourmet spread compared to other hotels. We had a king Suite and it exceeded our expectations. I will gladly stay here again if the opportunity presents itself.
  : We liked everything. I mean what's not to like about our experience.