Deo Residence Premium

Very Good
Traveller Type: Traveling as Couple
  : Nice central location, room with double balcony very nice, with view up and down river.
  : No toaster in room for having breakfast

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type:
  : The staff were friendly and spoke good English. The room was clean and had a balcony that could be enclosed to use as a lounge area if desired. Sadly no oven.
  : The instructions provided by reception staff to find our room were very vague and the lifts and maze that we then had to negotiate was complex, nevermind trying to retrace it! The room said with Riverview but it overlooked a road, which whilst nice wasnt what was advertised. Unfortunately this also meant that everyone from the street had a good view inside which meant we were forced to close the curtains/doors if we wanted privacy. The beds were fairly hard and the pillows not very supportive. It was clear that some parts of the apartment hadnt been cleaned thoroughly in quite some time.

Good
Traveller Type: Traveling as Couple
  : Paid swimming pool and sauna from some neibor partner? this is ridiculous, it's just partner with some neiborhood and claim you have the service, which kind of service are? Depend on how many neibors you have?

Wonderful
Traveller Type: Traveling as Couple
  : Deo Plaza apartments have an absolutely exceptional and excellent location, a magnificent view of the old town, they are modernly equipped at the level of a 4-star hotel. The adjacent restaurant serves an absolutely delicious breakfast. I can recommend DEO PLAZA APARTMENTS as a top accommodation in Gdansk.
  : Nice and friendly staff, except for the blocking of the deposit, which for 3 nights amounted to 600, - PZT, without prior notice and explanation. The amount seemed inadequate in view of the fact of payment in advance for the entire accommodation. It is not common in hotels.

Poor
Traveller Type: Solo Traveler
  : Location and the view is great.
  : When I got to the apartment it was cold (19*C). I was there at the end of November, so it was -1*C outside that day.No one thought to turn on the radiator to heat the apartment. Weird.With the heater on max it was a maximum of 21.7*C. Quite cold if you want to warm up after a long walk in winter.On the second day of my stay, the heater stopped working. After an hour, the temperature in the apartment dropped to 20.5*C. I decided to go to the reception and ask what was going on.They told me they had a heating problem and they couldn't tell me if they would fix it quickly. After another hour I got a call that they wouldn't fix it today and they didn't know if or when they would.They asked me if I wanted to stay... I felt like I was in a not-so-funny movie.I think it was only because I insisted that they gave me the chance to move to another apartment, but without a city view (which was the main reason I booked this particular room). All for the same price.Everyone was nice, me too, but I felt that they didn't understand that at night in this apartment it would be a maximum of 19*C.They say that customer satisfaction is the most important thing to them. I'm not satisfied at all.You recognize a very good service when unexpected things happen. In my opinion, they did not handle the situation well.I have recommended them to many people in the past. I won't do it anymore.By the way. They gave me a 10% discount on my next booking. It's a great way to say "I'm sorry"...

Disappointing
Traveller Type: Traveling as Couple
  : The design, it's fresh and appealing.Location, it's near the old town, the place is very touristic.
  : 1. Soundproofing is poor. We heard the noise of the street and our neighbours perfectly well.2. The photos of the selected apartment mislead.In the set of photos for the exact apartment, one of the photos shows that the apartment faces the main square with other buildings far away. In reality, the apartment's window locates on the other side of the building and looks directly to the night music club 20 meters away. 3. The apartment's administration refused to solve our problem. Because of the poor soundproofing and the close location of the misic night club, we could not fall asleep all the night. The problem was communicated to the apartment's staff, but they did nothing, even though we were ready to pay extra money.

Wonderful
Traveller Type:
  : Location is great. Comfy beds, clean rooms, spacious bathroom, good pressure in the shower.
  : Very central location can be a bit of a disadvantage too - our room was located on 1st floor and even with the closed window we could hear the party goes at early hours.

Wonderful
Traveller Type:
  : Great location, modern design, and very comfortable