National 9 Inn Gillette

Pleasant
Traveller Type: Solo Traveler
  : Breakfast was great and the lounge next-door was fun.

Poor
Traveller Type: Family with Young Children
  : Linda at the front desk was very polite and helpful. Breakfast was good.
  : Our room smelled of stale smoke, was very run down and is in desperate need of updates. After the first night, we asked to get a different room. The girls in the morning shift said they would just have house keeping clean and air it out a bit and spray some good smelling stuff in there. When we returning in the afternoon, it did not appear that house keeping has even been in the room. I went back to the front desk and asked Linda for a different room. She was able to accommodate it. The new room was an improvement but far from a 3 star hotel quality. Still smelled of stale smoke, the carpets are dirty and have damage, doors and walls need to be painted and cleaned. We found a dirty sock behind the curtains, someones shoes and an unopened beer can under the beds. Also looked like they had never vacuumed under the beds or cleaned garbage out from under them. I am not sure how this hotel had good ratings and can classify as a 3 star hotel. I would never stay here again or recommend it to anyone. Gross!

Wonderful
Traveller Type: Solo Traveler
  : Though this is an older property, it was very clean and comfortable. The lady at the front desk was very friendly, helpful and provided detailed information about the room and breakfast. Included in the price of the room is a hot, sit-down breakfast at the restaurant attached to the motel. I highly recommended staying here- its a great value for the price.

Fair
Traveller Type: Family with Young Children
  : Breakfast was good. Easy to find hotel.
  : Not very friendly welcome. Room very dated. Bathtub stained. No hot water.

Very Good
Traveller Type: Business Traveler

Pleasant
Traveller Type: Business Traveler
  : I was fairly clean and ok, but I resent being told the A/C is broken after I checked in; the room had a dog odor ; it was a dog room; but we kept our dog in a kennel, and was worried we would lise our 50$ deposit based on past dogs
  : see above

Very Poor
Traveller Type: Group Traveler
  : The location for an even we were going to.
  : It was the most disgusting motel I have ever been to. Ceiling was falling down in bathroom and the shower was so gross you wouldnt shower there.

Poor
Traveller Type: Traveling as Couple
  : It was very cheap but I guess you get what you pay for. The older woman at the front desk was very nice and tried to be as helpful as she could.
  : The toilet was clogged. The window curtains are coming off the rods. The thermostat doesn't work and when I told the front desk they dismissed me saying it does work. Nope. I asked for an extra blanket because we were cold and they gave me a space heater, which was nice. The chain lock on the door is broken on the side of the door frame. It just pulls off the wall.