Thermal Saray Hotel & Spa Yalova

Disappointing
Traveller Type: Family with Young Children
  : The front desk staff were very good and helpful The hotel location was excellent The kids enjoyed the indoor swimming pool The veranda was a good place to relax
  : We booked 3 room and stayed for 3 nights for all our stay our rooms weren't cleaned neither the toilets. They didn't bother to even check if there's soap. The rooms were full of dust. They only made the beds. The glass was broken on the veranda and was there until the day we left. Breakfast was a put off, you could improve by adding at least different types of fruits and vegetables. The masseuse was rude and grumpy The tiles around spa area are slippery you need to put anti slippery mat to prevent any injuries You really need someone to supervise housekeeping to make sure that they do really clean

Very Good
Traveller Type: Solo Traveler
  : Very friendly staff, clean, nice hotel!

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : CleanGood facilities
  : Price is high Staff were very friendly

Fair
Traveller Type: Family with Young Children
  : The room and bathroom need repair

Very Good
Traveller Type: Traveling as Couple
  : It was clean. Good breakfast. Close to thermal pools and centre of the village.
  : Poor internet connection. It is not even possible to download or upland a small file!

Wonderful
Traveller Type: Traveling as Couple
  : The hotel is very good , very nice guys at reception, room was clean and comfortable, the hot pool was very good and offer a free Turkish bath and free pool access.Breakfast was good

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : There is interior SPA swimming pool. Beds were ok.
  : The building was relatively old and not good cared after. There are molds in the rooms. Our bathtub was old, screws were sticking out, silicones were removed and/or dirty. We didn't use the bathtub due its 'dirty' state. House keeping was using 'supermarket shopping cart' (I am not joking) to carry materials. Building's power shaft was open, cords were hanging out in the corridors, there is a single and very small elevator (which do not give any confidence). You really need wait in order to take the elevator. All SPA facilities (pool, hammam, sauna, etc.) are open ONLY to women between 08:00 am and 12:00 pm - It opens to common use in the afternoon. Breakfast was 'below average', especially considering that breakfast is big thing in Turkish culture. Most other hotels offer excellent open buffet at this price point. In simple terms, we will not opt for this hotel on our next trip to Yalova region.

Wonderful
Traveller Type: Traveling as Couple
  : - Quick check in.- Friendly staff.- Beautiful room.- Comfy bed.- Great amount and quality of complimentary teas, coffee, water.- Tasty breakfast (fresh veggies, variety of cheese).- Complimentary cake and massage discount (10%) for my birthday.- Unforgettable massage experience at the hotel SPA (fair price, relaxing atmosphere, quality, full body and mind immersion, and relaxation).
  : - Hammam and sauna were cold and not heated enough. We were looking forward to spending a while in there and were choosing the hotel with these amenities because of it.- No massage for men.- Bathrobe with holes (I guess they appear after multiple washes) that could be removed/replaced.