Astir Beach Hotel

Very Good
Traveller Type: Traveling as Couple
  : I liked the fact that the members of the Spa - Marina & Giannis with Joahna all made effort to welcome us and feel relaxed when around them. Marina went out of her way to give us a good experience (Amazing lady she is, for sure!) Also offering any advise about Greece. HIGHLY RECOMMENDED THE SPA. The beach was right Infront of the hotel literally across the road so 5-10 steps (6 euro sunbed) All inclusive has multiple choices of food weather morning afternoon snack or lunch or tea/dinner. Drinks included from them machine. Alcoholic drinks was limited with what they made. local shops are 2 mins from the main door area. As well as shop inside the hotel which closes at 9pm
  : Some staff members have a half ass reply, some came of rude. Pool towel is 10 per towel deposit and 1 cleaning fee when you hand it back in because the lady at the desk didn't inform us on the charge off the deposit which she was blunt and cut us off asking questions about it. Next time we got a towel she made sure she stated about the cleaning charge which made it arkward. The room was tidy but the floor was dirty with sand or something on the floor still. cleaning lady's themselves are ok. One cleaning lady we tried to make effort with and she just blanked us but was staring at us as we entered the room. Our towels wasn't changed as we asked for the room to be cleaned. We was in the room when they did the room one time and they just literally just made the bed we slept in. Not change the linen or pillows. It wouldn't of been a problem if we didn't come in all sweaty due to heatwave we was having that week we stayed. Yes we showered but not the point. At food make sure that your bracelet is clear if you have all inclusive or half board or anything. Staff member was informing us we could only have food no drinks not even water because he would have to charge us. But after he was informed that we are inclusive he was ok in the end.

Good
Traveller Type: Traveling as Couple
  : There are tons of poolside activities to make sure your holiday is not boring and memorable. The variety of food choices to choose from at the buffet area and the exquisite greek cretan taste. The relaxing spa massage as an option was refreshing.
  : Sleeping was a challenge, because you can hear the noise from the activities way beyond 22:00 from the seaside view rooms and that annoying blue light emitting from the magnetic key socket - they should have gone for the magnetic keycard. The bathroom sink in our room was clogged at our arrival and showering was a little challenging at first.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : I like the food,it was very delicious.Also cleanness and friendly staff
  : Location,little bit far from shops.Shower could be better,and many extra fees for all inclusive

Good
Traveller Type: Family with Young Children
  : Food was goodClose to aquarium and dinasour parkOn check out there are good facilities to use if you have a long wait till you leave for the airport
  : Rooms and bathrooms are dated.I had a massage which was very average. I would not recommend getting a massage here.No beach towels provided

Good
Traveller Type: Family with Young Children
  : Great location, very friendly staff, very clean
  : Having to get up very early to secure a lounger around the pool. Towels being put down from 7.30am or night before, so if you didn't do it, you could not sit around the pool. Many people not showing up for hours.

Very Good
Traveller Type: Traveling as Couple
  : The breakfast was acceptable but the same variety every day. The stuff were very friendly and polite. The room was cleaned very well, towels were changed after 2 days. Air conditioning worked well. The atmosphere in the hotel is very pleasant.
  : We liked the location in a small resort village, but there was nowhere to walk there in the evening. The sound of planes landing at Heraklion airport is also quite loud.

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : Employers are really friendly. Especially Popy and the Young guy in the front restaurant bar were best! Pool was avarage. Night shift receptionist is really helpfull. And Yannis (Spa Center guy) was perfect!
  : First of all hotel has own beach in front of it and they are charging you (4 per person, everyday you pay again) to use The hotel which you pay already.. Sunbeds are always full around the pool and there are not many sunbeds. That is a strategy to force you to use beach. It's no sense. Just add the hotel cost that money nobody will complain but when you trying to charge people who's already paid, its disturbing. Food were not that good. Bar.. Dont call cocktail what you prepeare. It's really insulting to real bars and barmans. You are using bubling water and some syrup with vodka. It's not cocktail. Only good thing in the bar is coffee machine...