Hotel La Chance

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : The staff were fantastic, very helpful, friendly and accommodating, especially Andre and the lady at reception. The location was great and only a 5 to 10 minute walk into the resort, although the resort was lacking in shops and restaurants. The hotel had a secure ski locker close to the lifts, enabling you to leave your equipment there each day. (See photo) The hotel was able to arrange everything for your skiing and were competitively priced too, compare to some shops offering ski hire. They also provided lift passes and lessons. Hotel arranged/made a birthday cake for me, for which my partner paid a separate fee. Views from our room were stunning. (See photos)
  : Feedback for the Hotel:The breakfast overall was poor to average. The Bain Marie used to keep the eggs and bacon hot was only warm, not hot and the food needed lids to retain the heat. The "Hot" food was always cold and this was a major disappointment and was not replenished often enough. This resulted in being left with the dregs, which was a major put off. The fruit bowl was not adequate and needed a better variety and fresher fruit. The coffee needed to be put into a proper thermal jug to keep it hot....this was often hot to warm, depending on how long it had been left there. Finally, some brown and tomato sauce for the hot food would be appreciated. One day there was no bacon at all and staff did not cook anymore when asked and for 2 days, there was no proper bread to make toast.There were no kettles in the rooms. My partner had to beg, borrow and steal a kettle each day from reception and return it the following morning. It would be nice if the hotel invested in Kettles and cups for the rooms, to make the stay more comfortable for guests.There was a large school party of 25 - 30 plus children staying for several days. They were extremely noisy during meal times, which put us off eating in the restaurant and the children were often running through the corridors, banging on doors and shouting during the late afternoon, when trying to rest in our room. I'm not sure if they are regulars or not at the hotel, but it would be nice if either the hotel or Booking .Com advised customers at the time of booking, if there was going to be a large party of school children staying during the same period. This gives customers the choice and option of cancelling or not. Honestly....had we have known, we may have cancelled our stay.Finally, we had to leave early and ask for a packed breakfast to be left for us. This was very poor and was disappointing, when we stopped at some services a few hours later to eat it.

Wonderful
Traveller Type: Solo Traveler
  : Nice mointain view from hotel room, also main gondola stop is walking distance. Great place for hiking and mountain biking.
  : Unfortunately there was a wedding but music stopped around 11pm so was ok.

Very Good
Traveller Type: Traveling as Couple
  : Great location, very friendly staff, nice spa.
  : Uncomfortable beds and pillows. Without this, would have been a gem.Restaurant is so-so. Some stuff was good, other not so much.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Breakfast was good. Would be nice to offer fried eggs freshly cooked or more savoury options.
  : Rooms were a bit dated. Mattresses need to be more comfortable and decor needs to be white and more inviting with duvets. Shower didnt have good flow and soaked the bathroom because of small and poor shower curtain!

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: