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This adults-only oceanfront complex offers a personalised butler service in all rooms. The outdoor pool has Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities including a wide range of international restaurants 8 bars including a beach bar a lagoon-style infinity pool sun terrace and tennis courts.
Each spacious elegant room at the Red Level comes with a coffee machine an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. Liquid Garden Pool & Lounge serves healthy afternoon snacks and drinks while the exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business centre. There is direct access to Alcalà Beach from the hotel.
40 minutes’ drive from Las Cañadas del Teide National Park and 35 minutes from Tenerife Reina Sofia Airport. The centre of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 18 years old or older.
La Costa S/n, Guía de Isora, 38686, Spain
When booking more than 9 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children are not allowed.
No cots are available.
No extra beds are available.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Red Level at Gran Melia Palacio de Isora - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Please note that guests must present the credit card used to make the reservation on arrival.
Please note that all guests at this hotel must be 16 years old or older.
Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.
Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
"Food was fantastic. Staff very attentive. Great location..."
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