Kyriad Direct Haguenau

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not possible).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Please inform Kyriad Direct Haguenau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Please arrive at the hotel before 11:00 pm unless winter weekend (Friday to Sunday) the reception will close at 9:00 pm. Beyond that, your room cannot be guaranteed. If you cannot change your arrival time, please contact the hotel before 11:00 pm local time.


Please note that the restaurant is only open in the evening from 7 pm to 9 pm Monday to Thursday (excluding weekends and holidays), there may be last minute changes to some events.

Please note that kettles and hair dryers are available upon request at reception. (Limited quantity)

Please inform Kyriad Direct Haguenau in advance of your expected arrival time. You can indicate this information in the «Special requests» section when booking or contact the property directly. His details are on your booking confirmation.

Guests must present photo ID and a credit card at check-in. Please note that all special requests will be met subject to availability and may result in additional charges.