Holiday Inn Express & Suites Harrison an IHG Hotel

Good
Traveller Type: family with young children
  : The people they are irreplaceable such nice friendly faces to come into conversation very nice very helpful I can't say enough the lady in the in the breakfast area great very good worker nice smile I appreciate her and then at the front desk I was there a few times everyone was so extremely nice one of the first day when we arrived the young lady that was at the desk Brittany oh my goodness what a girl what a nice friendly face to come into after a long day on a plane and getting away from that airport she was so friendly and so helpful again don't get rid of this one either all of them the little gentleman who takes care of the maintenance and the pool extremely nice I talk to everybody so I'm very happy with the friendliness of this place I would definitely come again because of them
  : Well the carpet is from the seventies it's got to go it really has such an odor that you put some kind of a powder on there that makes it smell like perfume when it's overtakes you when you walk in the room get rid of that carpet okay next thing the box springs on the bed are the worst broken down if you sit on the side of the bed you slide off onto the floor please new box springs new mattresses and the toilet the toilet sits so low to the ground when you're 70 like I am you can just not jump up it's very difficult to get up and down get new toilets that are a little bit higher take care of the old people but those are my only complaints but your staff makes up for all of this

Good
Traveller Type: family with young children

Pleasant
Traveller Type:
  : The room is stayed in was horrible because I was not able to sleep due to the lights from the gas station parking lot lights. Light was too bright to sleep.

Very Good
Traveller Type: family with young children
  : Clean, nice amenities.
  : When we first got there we had an issue with our room. We had booked a Double Queen bed room and they had us in a one bed room and that didn’t work with two grandkids with us. But they changed it to a King bed room with a pull out couch and that worked. The breakfast room was too small for the amount of people there for breakfast. Also, the server was doing her best, but couldn’t keep up. Could have used a larger area and another worker.

Very Good
Traveller Type: group

Wonderful
Traveller Type: group

Good
Traveller Type: review category business travellers
  : Iron was full of lime from water

Very Good
Traveller Type: young couple
  : Good breakfast, AC worked well, plenty of outlets to charge appliances, ok parking-but finding space was difficult the night we stayed.
  : Beds need more options than just a very heavy comforter/blanket which is too warm. Need a few more parking spaces.

Good
Traveller Type: young couple
  : Location
  : Shower head had black mold around the bottom jets of shower head and in The corner of tub.

Very Good
Traveller Type: Family with Young Children
  : Our check in time was 1 1/2 late because no rooms were ready.