Wingate by Wyndham Helena

Fair
Traveller Type: young couple
  : Location. Pleasant staff
  : Breakfast was very basic, the least favourable of the 5 hotels we stayed in. The building has been bought by another company and getting renovated. We were not aware of this, at the time of booking. Checkin was long and others checking in also had problems with their booking. Our room , didn’t have a hairdryer, Kleenex, or a full roll of toilet paper. The shower had low water pressure, hot water in shower took forever. Couldn’t adjust the temperature in room. Stayed at 74. The internet keep kicking us out.The breakfast was very basic and of the 5 hotels we stayed in , during our vacation, the least enjoyable. I feel, we should have been informed of the situation at the time of booking, discount offered .

Wonderful
Traveller Type: young couple
  : It was clean, new and very comfortable!
  : Wish they had Tv in the bedroom area too! Thought the bed could have been softer!

Disappointing
Traveller Type: young couple
  : Great location
  : The thermostat was not responding in our first room so we were moved to another room. My husband has mobility issues and it is difficult to move. The second room did not get above 68. That is too cold for an elderly person to have to shower in. I hope they get their heating/cooling systems up and running correctly before we stay there again.

Poor
Traveller Type: family with young children
  : The breakfast was good but we don't get up early and by the time we got down to eat( around 8:30) there was no butter left for the toast. I asked the fellow there but he said that maybe tomorrow you would get a new batch in? Overall the food was good, the dining room was clean and the hotel was nice.
  : I will tell you what could have been Better and I really Wish it was!! We got to our room (#327) and the thermostat was on 84 with no way to turn it DOWN?? My wife and I both tried to turn the Darn Thing DOWN but we couldn't figure it out. We opened the window(Thank God for that!) and roasted that night on Top of the Covers. I told the young man the next day but he didn't seem to care so we left?

Pleasant
Traveller Type: solo traveller

Good
Traveller Type: family with young children
  : Would have been excellent all the way around except for the pool, hot tub, and shower were luke warm at best.

Fair
Traveller Type: family with young children
  : The staff was very friendly, and the remodeled portions look great. Once the transition is finished this will be a great place to stay, but their were too many unfinished bits at this point. But I loved the Dove brand toiletries!
  : The TV was not working, it was explained that as they transition to the new brand they are in between service providers so only a few channels were working and they were glitchy. The heat did not work well and the beds were low to the ground and quite small.

Good
Traveller Type: young couple
  : Clean and close to our route
  : No ice buckets in the room and we were told that was because people stole them!!Also, shower would not stay on unless you held the bypass button all the time! Weird. Again told it was because it was so cold the pressure wouldn’t build up ???? Bc

Wonderful
Traveller Type: young couple
  : This Hotel is almost complete from a remodel. We picked it for price and pool. Location is great parking is easy. Close to shopping and restaurants.
  : This may seem silly but the breakfast was great but for some reason they did not offer butter for toast/ waffles . They may have been out but when I asked they said nope no butter. I survived

Very Good
Traveller Type: review category business travellers
  : Good food, nice variety to choose from. Excellant location.
  : All was good, no complaints.