Airport Inn Motel Richmond

Very Good
Traveller Type: solo traveller
  : All around for the price I was very happy..would recommenf

Very Good
Traveller Type: family with young children

Good
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : The stay was fine room fine only problem was the sign post my boy friend ran over in drive way with truck popped his tire instantly . not totally hotel to blame post was behind curb but lighting in dark drive way would help . when we went to check in owner saw what happen through upstairs window did not say nothing to us about it we put a spare on went to room to google a tire place witch had 37 inch tires (Buffalo tire ) had one but our appt was at 12 check out was at 11 we got a call at 9 am asking if we were leaving I told him yes we had a tire appt at 12 we were gonna stay until check out he immediately said thsts not our fault . The hospitality of this place could of been better .we never complained it cost us 3oo extra dollors and a delayed trip . not a hotel for bigger truckes that's for sure.

Disappointing
Traveller Type: young couple
  : We booked this due to a recommendation by a family member to be close to the airport for an early flight. It's you get what you pay for - cheap place to lay your head down.
  : We were called at 12:30am by the manager by mistake.

Wonderful
Traveller Type: young couple
  : It was super clean and well kept! My husband always likes to request the room with the jacuzzi, but last time i booked i just got a regular room and it was lovely as well. A cozy little place to stay with lots of charm!
  : The parking was a little tight but other than that it was very nice.

Good
Traveller Type: young couple
  : location ok for us
  : it was ok

Very Good
Traveller Type: young couple
  : Easy location for return to freeway
  : maybe coffee available in office

Good
Traveller Type: family with young children
  : The motel was clean, well-maintained, and located in a safe, pleasant area.The room was equipped with a microwave, mini-fridge, large screen TV, and DVD player.There was a desk for writing, and a table with 2 chairs.The beds were comfortable, not too hard and not too soft.Great price point for a safe and clean place to lay your head at night.
  : Upon check-in, we were given a smoking room instead of the non-smoking room that we reserved. This was corrected quickly when we reported back to the check-in desk.We were only given 2 towels for 4 people staying 3 nights, which I find rather unacceptable. The dirty towels were not replaced, and we had to request them. Similarly, we only received one single-use shampoo packet (the tear-open kind) which was also not replenished during room service. We had to request this also.3 out of 4 of the pillows were comfortable, but the 4th was absurdly overstuffed to the point of being unusable. The staff refused to give us an extra pillow when requested, so I had to roll up a jacket as a pillow instead.There is only 1 roll of toilet paper and no tissues, so my husband kept stealing the roll to blow his nose, leaving us stranded in the bathroom without TP.As expected, I can confirm there is no breakfast.Despite these drawbacks, I would probably stay here again because the next-most-affordable hotels, based on the reviews, don't seem to be an improvement. If it had not been for the uncomfortable pillow and only receiving 2 towels, this would have been a 9-10 stay.

Good
Traveller Type: young couple
  : Price.
  : We received a call from the front desk at 2 o'clock in the morning. They said they were repairing the phone system and to leave the receiver off for 30 minutes. This at 2 o'clock in the morning.