Liza Mary Hotel

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Kiltas, kbor cick, medence, lgkondi, vros, exceptional staff
  : Weird smell in city

Wonderful
Traveller Type: Family with Young Children
  : The location is excellent, staff was very nice and friendly, room view very nice. Not a huge variety of food choice, but we never were hungry, family room size was okay for 4 persons.

Very Good
Traveller Type: Traveling as Couple
  : The whole area is very clean and the rooms are really nice. Being split into different blocks makes it much quieter than a normal hotel. Lots of hot water and good water pressure. The food was always hot and always something for all tastes, even if the selection was not big. The pool area is really nice, could probably do with a bit more space when the hotel is full. The staff are all very hard working. Really close to the beach and a few shops.A good affordable hotel in these hard times.
  : The all inclusive food was a bit boring, with not much choice. I presume its to do with covid and the hotel not being full. The coffee was also not the best.

Poor
Traveller Type: Traveling as Couple
  : Location, very nice and helpful Staff, there was possibility to left the luggage in the reception after check out, close to the beach
  : Stinky room with dirty bathroom, towels with stains, acoustic- there is no possible to sleep at night, at the evenings there was no hot or warm water from shower, during the covid pandemic at the dining room you can find only bread (no Rolls) and you must cut the slices and use the knife that a lot of people have just touched (not everyone used masks and gloves), the food was good but there was self service and the bowls with the food was no covered, there was no plexa and I saw a lot of people in the queue who were coughing at everything... Breakfast 7:30-9:30, dinner 13-14:30 and supper 19:30-21:30, between meals you can only get the tost or small bisquits, or ice creamWe booked the room with the sea view in the superior room on the booking site and that option was expensive than normal superior room and there was no information that we must write to the hotel that we want to stay in the room with the sea view (the option is shown when you making the reservation - the example screen attached). We got the room with the pool view and the lady from the reception advised that we should come next day and if the room with the sea view will be aviable we could change the room but the next day we had a trip so we couldn't go to the reception to ask about it so we had to stay in the room which we hadn't booked.

Good
Traveller Type:
  : Food was awfull and very badly cleaned floors. Sand everywhere.

Wonderful
Traveller Type: Solo Traveler
  : Good location and nice, modern room. Nice pool with sunbeds and kind staff.

Poor
Traveller Type: Family with Young Children
  : Not a terrible hotel, but for a 4star one, people should expect more. Liked the location, and more or less the roomStaff was welcoming and friendly
  : Cleaning and maintaining could improve. Stained bedsheets is not what one would expect at a hotel..Loud music was for some groups of travellers until 23:00. We could not really relax until it was over.Audi was badBreakfast was just acceptable, would not by any means say goodOverall, it did not feel that people do pay attention to those things that make a hotel a great hotel.

Disappointing
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : This is the best 3* hotel on the Crete! The perfect balance of price/quality! Clean territory and rooms, delisious and various food and drinks, great every day (!!!) entertainment, friendly personal. The hotel is 5 minutes walk from the beautiful beach, there is a travel agency with excursions opposite to the hotel. The road next to the hotel isn't a big deal, we didn't hear it. The most surprising for me was that the receptionist met us at 1 a.m. and offered the dinner! Thank you for the great vacation!
  : The only thing, that irritated me is smoking. It is allowed to smoke everywhere, at the room, at the restaurant. near swimming pool... For me, as for non-smoking person, wasn't comfortable to rest near smoking people.