Holiday Inn Express Hilton Head Island an IHG Hotel

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : Shower wasn't working properly
  : Renovation was going on

Pleasant
Traveller Type: family with young children
  : The breakfast was good and the pool was nice
  : The long walk to the beach. Way more than 650’ to the beach. Very little parking

Poor
Traveller Type: young couple
  : Nothing
  : Falsely advertised distance to the beach. No lights in elevator. Too far for breakfast in office. Messy property. Was not aware of the work being done.

Poor
Traveller Type: family with young children
  : Close to the beach, pool area was nice.
  : We knew of the construction before coming, wasn’t expecting the run down look of the place. Also our room has some kind of water leaks with the balcony/air conditioner soaking the carpet near the balcony half of the room.

Very Good
Traveller Type: young couple
  : Walking distance to restaurants and stores — would have been helpful to know what was around when we arrived instead of just happening to discover it the day before we left.
  : We didn’t know about all the construction. Made it really hard to get around. Price break would have been nice since we had to deal with that.

Poor
Traveller Type: family with young children
  : Location was within walking distance of beach and restaurants. Free parking.
  : Accessible rooms were NOT accessible. My "roll-in shower" room had a small walk-in shower with a 3 inch step. No grab bars were anywhere in the bathroom. The bathroom door opened inward so you couldn't close the door if your wheelchair could actually even fit in. Knees wouldn't fit under sink. Entire suite was so small the wheelchair could barely squeeze past the bed. I checked out 2 other accessible rooms with tubs. The bathrooms were somewhat accessible. You still couldn't get your knees under the sink. And there was a squeeze point to enter the rest of the room. It was so narrow I couldn't even get to the beds. If I were able to do that the beds were so close you would have no room to maneuver. Please do NOT advertise you have a "roll-in" shower. That is FALSE information that could seriously ruin someone's trip. Also please exam the squeeze points in the other rooms to see if furniture can be rearranged. Also, please add a disclaimer "limited accessibility for larger size wheelchairs". The breakfast buffet was crowded due to small space and the food mostly edible. You advertise your double rooms with fold out sofa can accommodate 6. There is no way 6 people can stay in those rooms. There is barely room to unfold the sofa, and no room for luggage after that.

Very Poor
Traveller Type: review category business travellers
  : This property needs to be shut down and finished Renovations, the beds were 6 inches off of floor and the furniture was very shabby but clean not what you expected for the price you paid No air in elevator and getting in and out of place was a hazard

Poor
Traveller Type: family with young children
  : Nothing really other than the location
  : Pet friendly but heaven forbid your dog bark, they call you and tell you to keep your dog quite.