Heston Hyde Hotel

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not possible).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for £25 per person per night when using an existing bed.
Children up to and including 15 years old stay for £30 per person per night when using an available extra bed.
People 16 years old and over stay for £45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The hotel provides free parking for personal vehicles and vans on a first come first serve basis subject to availability. There is one free parking space per room. Parking cannot be guaranteed but street parking is available if car park is full. Coaches and trucks are charged GBP 50 per night.

It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in please contact the hotel directly to arrange 3rd party payment.

Please note that for children under 8 years old sharing a bed with their parents, no extra charge applies.

For any extra bed, an extra GBP 30 charge per person per night applies.


When booking for 6 rooms or more, different policies and additional supplements will apply.

Please note that our restaurant, bar, spa, sauna and pool are closed till the end of the year.

It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in please contact the hotel directly to arrange 3rd party payment. The card will be pre-authorised for the full amount of the stay after 2.00 PM on the day before arrival.