Première Classe Colmar Nord - Houssen

Good
Traveller Type: Family with Young Children
  : well priced
  : bed covers not clean, small room,

Good
Traveller Type: Family with Young Children
  : - good placement, near Germany, Swiss and beautiful cities like Colmar and Strasbourg
  : - dirty room, especially the floor, and they did not washit during our 5-days stay - there was a stain on sheet- the towels did not smell like clean- breakfasts dont cost such money

Pleasant
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : Only the parking space.
  : 1. The shower. There were no pictures on Booking of the shower. Once we see it, we understood immediately why there werent pictures on Booking. 2. The beds were small and with curves. 3. The room was clean, except under the bed. 4. There was no good water pressure, sometimes you got cold water instead of hot. 5. No good sound isolation. You can hear almost anyone in the hotel. 6. Nobody from the staff spoke English. Even one word. Its known french people refuse to speak English, but at least when you have guests, you can try. 7. Paying almost 70 per night for this room and staying 13min ca. from Colmar city by car, its not acceptable.

Very Poor
Traveller Type: Traveling as Couple
  : The worst ever
  : It was -7 degrees,and heating didnt work,And they have no reception,I was dying of cold and no body responds.the worst cleanness ever.

Very Poor
Traveller Type: Family with Young Children
  : nothing
  : room smelt of stale cigarettes- ceiling was yellow. room was filthy- reception closes at 21:00 so no help after that

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Family with Young Children
  : Breakfast offered for the price was acceptable.
  : Check-in procedure was a disaster. And when you have children at the cold in your car this matters! The check-in kiosk was not properly functioning: the screen was not a real touch screen and it was really hard to type numbers and characters because it was not a real touch screen but a mouse pointer moving on the screen and often not pointing to the right place. The system could not recognize our reservation by any parameter (code, first name, last name, whatever). When we contacted the service desk the person were laughing in the background and sort of assuming we were not capable to manage simple things like type a name on a touch screen. Finally a receptionist was activated and gave us the keys but when we tried to enter the keys were not working and I had to recycle again on the service desk and then on the receptionist. They were always assuming that we were not capable to open a lock with a card. I have travelled all other the world in multiple hotels and location with different stars level and I know perfectly how an hotel lock based on a card mechanism should work. I am super unhappy about that and it is not that I do not understand that sometimes such computers/cards/keys can have defects but it is mostly the attitude of the people not understanding that a family arriving at late night with children needs a smooth mechanism to enter the room for having the deserved rest. Guessing why, instead, the payments were automatically managed without any issue ...

Pleasant
Traveller Type: Solo Traveler
  : in general it was ok but bec
  : in general everything was kind of ok but could better if it was refurbished or slightly younger ....marks of elderey or age starts to appear . But the bulding is well maintained in good shape of functionning.

Very Poor
Traveller Type: Traveling as Couple
  : I didn't like anything. The most disgusting hotel we have ever been to. I would never recommend it to anyone.
  : We didn't like anything. this hotel should be banned.