Sleep Inn & Suites near Westchase

Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: solo traveller
  : The location of the place is ok and the room is comfortable.
  : No security. The place is not secured enough for customers there was no camera along the stairs. Homelessness people kept coming in and out of the hotel like they own the place. One almost grabbed my water on the table and was too close to me. The reason I went downstairs was because there was power outage and I had to charge my phone . They need a 24 hour security on the premises. The bed is not that comfortable for me.

Wonderful
Traveller Type: family with young children
  : Breakfast - self service, light breakfast, my family get breakfast and we can take it to the room with no problem. i paid the room with breakfast included, Staff - they are so nice and i asked if i can get a lower room because we got baby, he gave me a nice room, good ac, the bathroom is clean, the sink was good and clean, i can access the free wifi, and most of all that i really like they have a room with has ice maker ( all guest can get a free ice), atm machine (when you run out of cash), the washer and dryer also in the room (just put the coins and ready), in another room closer to the front desk they have a small mini store where you can buy snacks, over the counter meds, soda drinks and water bottle and etc...Location - it was perfect location for me, closer to the place where i had an appointment. it also closer to the Massage or Spa (when you get tired and want a relaxation, no need to drive it just walking distance to the hotel) and closer to the gas station it just next to the location.. it was easy access for everything needed..
  : the only thing that i dont like is the room carpet, when we walked on the floor we feel the dust, needed more vacuum cleaner to take out the dust, and the bath tub a little bit slippery but its clean though..

Fair
Traveller Type: family with young children
  : Electricity went out around 4:20am due to storm and no generator at this location. Being 71 years of age & going down three flights of stairs was rough. Lots of rain water entered front door and towels were not enough to soak up. Very dangerous.

Very Poor
Traveller Type: family with young children
  : They never responded to my request to change my check-in date and charged me even though I requested to check in on a different day.

Disappointing
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : The bed, bedding, towels & room were quality.
  : Breakfast

Good
Traveller Type: family with young children

Very Good
Traveller Type: group
  : More clean room , smells something in the room
  : Need clean up good for room