Staybridge Suites - Houston - Galleria Area an IHG Hotel

Wonderful
Traveller Type: solo traveller
  : Firstly, the location is great, conveniently situated near the Galleria Mall, offering easy access to a variety of shopping, dining, and entertainment options.WiFi was great through, no issues throughout.The suites themselves had great AC, they were also well lit, super clean, stylish, spacious and well-appointed, TV was easy to use, not a smart tv but not an issue - lots of channels and you can cast. The suites provided a comfortable and homey atmosphere. I had a great view and loved watching the sunset from my higher up room with floor to ceiling windows.The fully equipped kitchen with a fridge/freezer, dish washer, hot plate and microwave was a great feature, allowing me to prepare meals when I preferred to stay in. There were also, utensils, plates, pots, etc… everything you need if you do want to cook. There were dishwasher tabs and washing up liquid. The beds were big, exceptionally comfortable and had the softest sheets ensuring a good night's sleep.Housekeeping is automatic Monday to Friday and nothing on the weekend.I also really enjoyed the complimentary breakfast. It was generous and varied, with plenty of hot and cold options to choose from. Lots of beverages and there was a waffle making station.Additionally, the staff were great—friendly, professional, and always willing to help.The amenities, including the fitness center and the outdoor pool was nice and had shaded area, also were well-maintained and added to the convenience and enjoyment of the stay. The 24-hour convenience store within the hotel was also a nice touch - pricey but convenient making it easy to grab snacks or necessities at any time. I loved the high efficiency washing machines cleaning clothes in 20mins and drying them in 30 - for free!The social hour with free wine and bites was also a nice touch.I always felt safe.Overall, my stay at Staybridge Suites Houston Galleria was great.
  : My only negative was that’s although there were three mirrors, none were full length and the shower pressure was poor, but the bathroom space was nice

Fair
Traveller Type: family with young children
  : The staff was super helpful. She was able to change the higher floor for me since I had problem with noise last time when I stayed and not facing the freeway side as I requested.
  : However, the room water pressure (shower) was very low which not like before. It made us felt like they didn't want us to take a shower at all and the bathroom had some kind of bad smell when we walked in. Also, both of the TVs in the room were working well. As I said, I am not sure just that room or all other rooms were like that, but after this time, not sure we will stay at this hotel anymore. In addition, I knew it already that needs to pay for the parking each day which a lot of other hotels are FREE.

Poor
Traveller Type: group

Pleasant
Traveller Type: family with young children
  : They had power on and our house did not , clean, comfortable beds
  : We paid 500 for a $150 hotel room.

Very Good
Traveller Type: family with young children
  : Rooms were clean.
  : The price was outrageous. Major price gouging because of the hurricane.

Wonderful
Traveller Type: family with young children
  : Excellent breakfast
  : The parking under the building

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : The breakfast was very good and fresh. Staff was friendly. Everything was just great would definitely stay again.
  : The housekeeper didn't come and give us fresh towels

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : Great location. The staff were very friendly and helpful.The complimentary breakfast was rich. I will definitely return to this hotel.
  : Nothing