Karma St. Martin's

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Great staff, Beautiful location . food was good
  : The hotel is very over priced for what they offer . They need to get an interior designer in there to update the very tired look in the hotel and all the rooms that would then reflect the very high price they charge . I suggest the owners go and look at the Gara Rock Hotel in Devon for some inspiration . Amazing decor , Comfy areas to sit and amazing overall . it is also cheaper per night for a beautiful suite than the shabby Karma room we had .

Very Good
Traveller Type: Traveling as Couple
  : location
  : couldnt get in room on time

Very Poor
Traveller Type: Traveling as Couple
  : Lovely location, especially when the boats had left for the day
  : Karma fell disastrously below a four star rating by anyones standards. This view is held by ourselves, other dissatisfied residents we spoke to on our holiday, the staff we complained to at the hotel and Island residents. In fact it would be fair to say it is locally famous for being well below standard.It was not just one or two niggles. The whole hotel failed dismally on nearly every count, evening meal and location excused. I list many of the complaints below;1. Welcome drinks took half an hour to arrive and had to be asked for twice.2. Staff were shabbily dressed in mismatched clothes3. Staff were vague and unknowledgeable. Information we did eek out was contradictory. One example was that our waitress didnt really know if they served cocktails. When pressed I was asked to find a recipe on my phone!! No one offered to take our drinks outside for us I had to find my own tray.4. Room furniture was more than tired with doors dangling, stains and chips, barely adequate. The radiator was grubby and rusted.5. Door handles were covered in Brasso where cleaners had got dirty hands on them, leaving anyones hands who touched it black.6. ALL towels (small bath towels) were stained and rough and, on two separate occasions we had DIRTY TOWELS.7. We were phoned to TELL us that our prebooked dinner time was being made later.8. The fridge was not cold, there was enough coffee for a single cup, no biscuits.9. At breakfast I received uncooked mushrooms. They had seem a pan as they had oil marks on them but they we raw. The next day we had stone cold baked beans - NO apology or offer of replacement10. The wonderful wine machine was almost empty and they couldnt refill.11. Lounge had hardly any furniture and some chairs were actually broken off with jagged wood where the back should have been. Carpets totally worn.12.

Wonderful
Traveller Type: Solo Traveler
  : Amazing Hotel, the staff are really helpful, first rate service all round.The food is exceptional.

Good
Traveller Type: Traveling as Couple
  : The location was beautiful. The staff were very friendly and attentive.
  : The water in the shower wasnt hot enough and there were no extras provided such as conditioner, vanity products etc.

Very Good
Traveller Type: Traveling as Couple
  : the location is stunning. so tranquil.The staff were wonderful too
  : Rooms are a little tired at the cost

Pleasant
Traveller Type:
  : wonderful position, great view from room
  : poor value - charging for biscuits at 400 per night is rude!

Good
Traveller Type: Family with Young Children
  : My word. Literally unique position on a spectacular paradise isle. Sweet, helpful staff.
  : The hotel was originally something else. Bought by Karma chain - but facilities have not been updated or redecorated in some while. Rooms are charming but not 5-star and most certainly not value for money - ludicrously overpriced. Charming yet unspectacular dining room.

Very Good
Traveller Type: Traveling as Couple
  : Staff very helpful. Room upgrade amazing. Breakfast excellent.
  : Nothing