Campanile Hotel Hull

Wonderful
Traveller Type: solo traveller
  : Very central location with large secure car park - I was pleasantly surprised as I stayed here a long time ago and have since read some bad reports of problems at the Hotel - I was greeted in reception by friendly and helpful staff and my room was located on the top floor roadside which can be a bit noisy but after all this is a very central location on a busy junction - The room had been re-decorated and was spotless - Clean fresh white linen on the bed with both pillow and mattress protectors - Fresh white towels and a very clean bathroom recently re-painted with clean fittings and tiling - All the lights worked and the kettle was spotless (Free tea/coffee/sugar etc provided) - Yes the hotel is now dated and harks back to the layout and interior of the original Campanile Hotels when they first came to the UK - The exterior needs a repaint and the external floor covering and stairways are in urgent need of refurbishment - But no problem at all with my stay and I would go again - I did not use the bar or restaurant so can't comment on those - I expect that in the not too distant future this site will be re-developed but currently if nothing else a bit of original Campanile nostalgia.
  : External areas looking tired and staircases and walkways in urgent need or refurbishment - Noise on the roadside rooms is a problem but this is a very central location on a busy city centre junction - Requirement for photo id is a little unusual in the UK but I think this is due to past problems at the Hotel with it's 'motel' type layout - I did not experience any problems - The car park requires number plate entry on the system and if you forget the fines are excessive.

Very Poor
Traveller Type: family with young children
  : The location and proximity to centre
  : Bad customer service, false information in room for services not offered, blood stains on bedding, other guests hair on surfaces, dead insects on fittings, grimy bathroom surfaces,, dirty walls, holes in privacy curtain, police arriving at premises noisy guests with no respect.

Fair
Traveller Type: review category business travellers

Wonderful
Traveller Type: group

Poor
Traveller Type: young couple
  : Dirty room carpet, room heater was not working, burned out light bulbs (bedroom and bathroom) There were no hand towels, just bath towels.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: group
  : The room was basic but perfectly adequate and had everything we needed - a single bed each, a nice long desk and a chair. There was a TV on the desk, which we only used once, but because it was a long desk there was plenty of room. There was an en-suite bathroom which was perfectly adequate too, though not that well-ventilated (so I guess they need to dry it out now and again). The parking bays are a generous size, and the design of the blocks are like an American motel. It's near the main bus and rail station and a very easy walk into the city centre and old town, with plenty of places to eat and drink In the other direction, it is easy to get up Beverley Road or across to Princes Avenue on foot. The staff are excellent, cheerful and really helpful - I left my keys in the room and was able to fetch them from the reception desk later after I had checked out; also on the second evening, a man had a fall in the car park and when I led him into the reception and asked for first aid they dealt with him quickly and skilfully and got him patched up with the minimum of fuss. The cleaning staff were all very friendly and cheerful and accommodating. The whole place has a very pleasant atmosphere.
  : I think they are doing up their restaurant facilities, so there's not much available there as I write, but I suspect that will change soon. They did warn us of this in the emails beforehand.They have shutters on the windows, but the pole-and-crank device inside the room to open and close these is not in every room, and that included ours. The manager happened to be there when I queried this and he apologised and said he would get that looked at - I was buying a coffee at the time and they let me have it for free as a gesture, which was nice. Of course, its great that they have any shutters at all, not many places do, and again I suspect the missing ones will be addressed soon.

Very Good
Traveller Type: young couple
  : The bed was very comfortableBut room location had poor view
  : The room hadn’t been hoovered

Good
Traveller Type: young couple
  : Location, price,
  : Nothing

Pleasant
Traveller Type: group