Motel 6-Ilion NY

Pleasant
Traveller Type: review category business travellers
  : Location, clean, friendly stuff
  : Old furniture, heating and cooling equipment, restrooms. Particularly bad pillow.

Disappointing
Traveller Type: young couple
  : staff was nice and friendly. The Motel was easily accessible due to its location next to the road.
  : unclean bath and floor. Bedsheet had burn marks. Some wall sockets didn't work - same as some controls on the AC. People were noisy in front of the motel at night.

Very Poor
Traveller Type: family with young children
  : Could not be able to rate this location since the canceled my reservation the morning of my stay with no relief for, because of this I paid triple the peice to sleep myself and my family!!
  : Call sooner and be willing to compasent or offer a solution to the error caused by the hotel.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: solo traveller
  : Towels were good quality but stained
  : There was no attendant at front desk. I phoned front desk to make reservations which representative was disappointed for call. Although she said she would call me back did not. I then made reservation online via Booking.com. When I arrived I waited in lobby then went searching for front desk clerk to checkin I found her seated at a picnic table on the far end of the building. She saw me pull into the building but did not make effort to check me in. Then on my final day I learned my room key had been deactivated prematurely. There was no repo se to my pressing buzzer in lobby. After hour+ wait and repeated retry my room key failed then I phoned local police. They shared this has happened in past and let me know they would phone hotel manager. Police called me back asking if I was able to get into my room. I let them know I was still waiting. They advised me which door to knock for the manager. After two hours of my being out of my room the manager appeared tested my key then reactivated my room key.

Very Poor
Traveller Type: with friends
  : Absolutely nothing.
  : There was no staff. We went to check in and no one was there. We waited around for over an hour and no one came. We called the number left on the front desk, went straight to voicemail and we couldn't even leave a message. Called the main number of the hotel. No one answered. No voicemail. Rang the bell quite a few times. No one came. The hotel was also filthy the entrance to the lobby had papers and God knows what else all over the floor. I went back every day of my trip so that I could get my credit card off their files. No one was ever there. It was a ghost town the entire time. Seems more like a scam than anything

Poor
Traveller Type: with friends
  : It’s a small property with not a lot going on

Poor
Traveller Type: young couple
  : Dirty, stinky

Poor
Traveller Type: review category business travellers