Omni Severin Hotel

Poor
Traveller Type: family with young children
  : Comfy bed, good location. Friendly staff.
  : I was unaware of construction when I booked. The restaurant wasn't open. The pool was creepy.

Good
Traveller Type: young couple

Good
Traveller Type: review category business travellers
  : The staff are very friendly, the rooms are large, and the location is convenient to Lucas Oil Stadium and the Pacers Stadium.
  : Rooms are a bit dated and there are noises coming from the street.

Very Good
Traveller Type: review category business travellers
  : The architecture of the building is really cool, discovered the pool in the basement on my last day...a bit musty smelling for my taste but still a cool feature. Sooo close to great restaurants! It was also cool that you have to use your room key for the elevators.
  : Remodeling at the time I was there.

Pleasant
Traveller Type: solo traveller
  : Staff was excellent. Room was quiet and comfortable.
  : Construction at hotel and surrounding area. Very limited food options at the hotel due to construction. No mini store on property to buy water/snacks. Very loud in check in area due to construction.

Fair
Traveller Type: family with young children
  : It was close to where I needed to be.
  : The AC was broke as well as the toilet, sink, and refrigerator in my room. Construction was going on inside the building as well as outside so all you heard was saws and beating. Smelled like mildew.

Wonderful
Traveller Type: review category business travellers
  : Location security and Staff. All went above and beyond.
  : No parking. Had to pay $53 extra a day we knew nothing about for valet parking at hotel. Could see the car literally right outside the hotel.

Wonderful
Traveller Type: young couple
  : All staff were excellent. Great attitude and service.

Wonderful
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : The location of the hotel was convenient and well located
  : I was not given the room I booked, the refrigerator was not functioning- had to have it replaced. The coffee pot was not functioning- had to get it replaced. The water was shut off with no notice. The skywalk between the mall and the hotel is locked at no certain time so when you get locked out at 7pm or 9 pm even though you’re at a convention in the convention center better hope it doesn’t rain and you have to run through the pouring down rain to get back to the hotel- also have to run to a completely different side of the hotel at that bc again without notice they lock the door and say closed due to private event. The lady in the restaurant couldn’t figure out the system for the five days I stayed. On day 4 she didn’t ring up muffins, made a coffee wrong and then when I asked for correct coffee she laughed at me and told me I did not order that. I received a plain coffee which was priced at 2.59. I ordered a hot white chocolate mocha and paid 6.17- either she discharged me for what she claimed I ordered or gave me the wrong coffee and charged me for what i ordered. Either way laughing bc of your mistake is disgusting and I refused to buy anything in there on my way out bc I wouldn’t give that restaurant $34 for one more day bc of that lady. The man who worked in the restaurant with locs was amazing and accommodating and hospitable in the beat way possible- him and the Hispanic lady at the front desk with curly hair is the only good thing happening at that hotel.