Grand Hilarium Hotel

Pleasant
Traveller Type: Solo Traveler

Fair
Traveller Type: Family with Young Children
  : The hotel is situated in a busy yet friendly area with plenty of good local restaurants, cafes and shops .The staff at the hotel were extremely polite and helpful.
  : The Hotel describes itself as 4 stars, which is an exaggeration. It may have been 20 years ago but hasn't moved on and modernised accordingly. The advertised swimming pool is the size of a hotub and incurs additional costs to use.

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : swimming pool was not clean

Fair
Traveller Type: Traveling as Couple
  : Location
  : The hotel is way below 4 .

Good
Traveller Type: Traveling as Couple
  : - Staff (reception and housekeeping) were great! They helped us in many ways we needed. - Good location in terms of being close to mosques (4 stops by tram)- AC was working even when it was old one for everyone unit
  : - hotel needs a little bit renovation/repairs- small fridge is useless because it cannot hold cold and everything is room temperature - location as said is good but very crowded and a lot of cars in nearby main road- windows in the room are thin! Even when closed you can hear 90% of noise outside- breakfast are doable just because its in price of hotel. If I could choose to have cheaper rooms with no breakfast I would do it like that

Very Poor
Traveller Type: Traveling as Couple
  : Only location of hotel for us
  : So many things we didn't like. Most important I lost my wrist watch from my room side table ,anxiously that was one of their staff .but they did not admit it . And could not help me in thus regards, I complaint about it .simple answer was we don't know you might have lost it outside . But I was sure I left it on my side table ,when we came back ,watch wasn't at its place. 2) hotel wasn't in the same looking and condition what I saw photos on booking.com. 3)first bedsheets change was after 3 days . 4)breakfast food quality wasn't great 5)fridge and safe wasn't working asked them to change it. 6)tea kettle was there but no cup, nothing else . 7)generally hotel smell wasn't nice . 8)they have not maintain house keeping and cleanliness on daily basis . 9)wonky toilet seat ,kind of broken ,when you sit moves on the side. 10)soap after opening crumbles . 11)in the shower room there was no soap holder or where we could put ,shampoo etc . 12)shower holder wasn't right always goes upward as it wasn't properly fitted 13)torn of duvit cover In a nut shell we felt we been robbed as they advertise them as a four star hotel .

Very Good
Traveller Type: Solo Traveler
  : Comfy bed, very good WiFi
  : Room looked old. Needs renovation

Wonderful
Traveller Type: Family with Young Children