Citrus SPA Hotel

Policies

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform Citrus SPA Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Bar is closed from Sun 24 Oct 2021 until Mon 15 Nov 2021
Sauna is closed from Sat 09 Jan 2021 until Sun 31 Jan 2021
Fitness centre is closed from Sun 24 Oct 2021 until Mon 15 Nov 2021
Spa/wellness centre is closed from Sat 09 Jan 2021 until Sun 31 Jan 2021
Spa/wellness centre is closed from Sun 24 Oct 2021 until Mon 15 Nov 2021
Hot tub/jacuzzi is closed from Sun 24 Oct 2021 until Mon 15 Nov 2021
CItrus Baseins is closed from Sat 09 Jan 2021 until Sun 31 Jan 2021