Earth Inn Motel - Jackson

Good
Traveller Type: solo traveller
  : Very friendly staff. Doreen was really sweet! Helpful, cute and reliable. Motel in an oldfashioned style, but in a good way. Everything was there, clean, easy and affordable.
  : Nothing to complain about!

Very Poor
Traveller Type: group
  : Nothing
  : No one was there and a crackhead met us at the door instead of any staff. We immediately left and went to another place because we felt unsafe. The fact that this place even exists as legal lodging is a disgrace.

Very Poor
Traveller Type: young couple
  : No one was there to let us in!!!!!!!
  : Unprofessional staff left and didn’t let us in. Had to stay in the car because there was no other options

Poor
Traveller Type: solo traveller
  : There was no breakfast included. The floor felt like it was going to sink into the foundation.
  : When I got there they said that they were closed and that the building was sold. I did get a room for one night only. I would not be able to stay a second night. I had to wait for 45 minutes so she could clean the room. I arrived at 5:30 pm.

Very Good
Traveller Type: solo traveller

Very Poor
Traveller Type: solo traveller
  : I DIDN'T LIKE ANYTHING I ARRIVED AT 3PM THE LADY AT THE DESK SAID I DIDN'T HAVE A BOOKING I TOLD HER I HAVE A CONFIMTION FROM 5TH JULY WITH BOOKING.COM WHICH I SHOWED HER SHE SAID THERE WAS NO RECORD OF MY BOOKING. I AM ALONG TIME CUSTOMER OF BOOKING.COM & I HAVE NEVER BEEN TREATED THIS WAY. I ASKED WHAT SHE CAN DO & SHE TOLD ME POINT BLANK THERE WAS NOTHING SHE COULD DO AS THEY WERE FULLY BOOKED, SHE SUGESTED THAT I TRY ECONOLODGE ACROSS THE HIGHWAY. I DID & THEY WERE BOOKED OUT AS THE JACKSON NATIONAL I KNEW THIS BECAUSE THIS IS WHY I BOOKED WITH YOU 7WEEKS BEFORE THE WERE NO VACANCY IN ANY HOTEL. I WENT TO BOOKINGS.COM & FOUND A VACANCY AT THE TRAVELODGE SPIRIT LAKE SOME 25 MILES AWAY MY CONFIRMATION NUMBER 3892.719.346 PIN2437 I CANCELLED THE EARTH INN WHICH DIDN'T NEED TO DO AS THEY TOLD ME ON ARRIVAL, I HAD NO BOOKING WHY WOULD I BOOK ANOTHER HOTEL THE SAME DATES AS THIS DUMP AT 5PM ON THE17TH AUG????????????. THERE IS NO WAY I WILL BE PAYING ANY CANCELATION FEE. I CALLED INTO THE HOTEL ON SATURDAY WHEN I RECEIVED MESSAGE SAYING THAT THE CANCELATION FEE CAN NOT BE WAIVED. THE OFFICE WOMAN SAID THE HOTEL HADN'T CHARGED ME. IF MY CREDIT CARD HAS BEEN CHARGED, I WILL BE TAKING LEGAL ACTION.

Poor
Traveller Type: young couple