Aloft Houston Katy

Poor
Traveller Type: young couple
  : employee was rude when i got there and the bathrooms were dirty and had hair in the sink.

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : Nice location and neat looking facility.
  : I traveled to this hotel from Tennessee for a basketball tournament to find that the hotel was not worth the price and needed updates. There were many things broken from the elevator element that has the buttons it was barely hanging on the elevator wall. They had no iron and the steamer they had was broken and spit out excessive water on my clothes. My air conditioner was cold but made loud and aggravating noises which made it hard to sleep at night. Property ran out of towels daily, no microwave, charged for breakfast a ridiculous amount. The incidental fee was $50 that I was unaware of and I paid it before I checked in. They tried to charge me $60 twice after check-out because they said the couch smelled fresh of urine but it was been hours since I left and we never used the couch. We had a king size bed. To add I am 34 and my daughter is 13, we do not wet the bed!!

Very Poor
Traveller Type: family with young children