Condominiums in Keystone

Very Poor
Traveller Type: Family with Young Children
  : The location was fantastic!
  : We booked a one room that was listed to accommodate 4 people, knowing there was a pull-out couch. There were no extra blankets and the extra pillows had no pillow cases. Also, the pull-out bed had hair all over it. the complex was almost impossible to find and MUCH better instructions need to be provided. Only 2 rolls of TP for a 5 day stay and no garbage cans or recycle bins in the kitchen. Due to Covid, our properties Hot tub and grill were closed, but all of the other surrounding properties had these amenities open. This was not communicated to us when we booked and extremely disappointed, seeing as this was one of the reasons we choose this spot. We texted back our needs and received no response from Vacasa. The pre-communications and documents needed to be signed were extremely confusing and stressful! I had to make several calls to finally have the info emailed. When we finally found the place, there was very little if any information on how to utilize the complex and amenities, but seeing as they were not available, it didn't really matter once we did figure out where they were and how we could have accessed. I would never use Bookings.com or Vacasa to plan a trip again. The price we paid for the location was not justified considering the stress and disappointments we encountered. It made our vacation much less pleasant than we anticipated.

Wonderful
Traveller Type: Traveling as Couple
  : The propertys location was UNBEATABLE.
  : There was no one who you could ask for in case of any challenges with getting your room and such

Disappointing
Traveller Type: Family with Young Children
  : Nothing special. Remodeling needed.
  : Electronic card key didnt work so we couldnt enter the apartment. We had to go to hotel for one night cause there is no person 24 available on site to help. Very poor support from booking.com as well!Not planing to use website again, sorry but that what happen when somebody put you in that situation during family trip with kids.

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Traveling as Couple
  : Good view
  : Condo was outdated and needing of repairs/renovation. Bathroom formica coming apart. Bathroom caulking coming out. Bedroom window shade broken. Bathroom vent covered in grime.

Pleasant
Traveller Type: Traveling as Couple
  : I enjoyed the modern amenities in my room.
  : The fitness room and hot tubs were closed. There were two shops in Keystone Village Run open. We had no idea that stores and restaurants were closed in the mud season. Keystone was a ghost town.