Shilo Inn Killeen

Good
Traveller Type: family with young children
  : Our check-in person, the beds were comfortable, nice size suite, indoor pool and sauna that stays open until midnight, the restaurant, and it was in a decent location.
  : The suite (112) was next to an event room that hosted an event while we were there. They were knocking against the wall while preparing the room and the guests were knocking against the wall during the event. You can hear traffic so try to stay opposite of the street and on a higher floor. Also the tub drained slowly.

Fair
Traveller Type: family with young children
  : I liked it because that’s where I always go when my daughter an I want to spend time together
  : My toilet didn’t flush. Correctly I had no remote

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Nothing

Very Good
Traveller Type: group
  : It's in a great spot that is central to the city. We could walk and have fun or drive and really find things to do! The rooms were clean and secure.
  : The only thing I did not like was the hallways were a little warm but the rooms were great! The Tv was WAYYY too old but we did have HBO.

Very Good
Traveller Type: with friends
  : We went for the eclipse and the location was perfect.Big rooms, quiet and restful and an easy drive to everything we needed.
  : Wished the little outdoor pool had been open but it was very early season and didn't affect our stay.

Very Good
Traveller Type: family with young children
  : We had a double queen room, which was a great size for our family of 4. We also liked the extra space for morning prep where the sink was, and that the tub and toilet were separated from that area. The room was clean and comfy. The indoor pool and hot tub are quite large and the kids had fun there. The hotel is close to restaurants and stores that would have any necessities you would need. The Mexican restaurant attached served very good food, and the staff at hotel and restaurant were very friendly. We had a very good experience overall.
  : When we arrived at 3:35 PM, we were told the rooms weren't available until 4. Later we were told by the manager we could have checked in early, so I think it was a particular staff member who had this strict "rule", so I'm assuming he was talked to. The pool was a bit cold, but not so bad that you couldn't swim. There was a shortage on towels, so we only had 2 in the room for 4 people, and the towels were all gone sometimes when we were at the pool. Another thing they were aware of and hopefully fixing. The TV in the room was an old tube tv... that's a fairly inexpensive update that could be done. No free breakfast, but breakfast was good at the attached Mexican restaurant! These were just minor things. I would definitely stay again.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : Location, large pool
  : No breakfast, hot tub was cold, no room service- wasn’t even offered any clean towels or trash removal the 3 days we were there, carpets in room were filthy

Very Poor
Traveller Type: young couple
  : nothing
  : Rooms was dirty, I walked across the floor barefooted and my feet turned black and the showers did not work right, they did not have any towels and gave us hand towels to use. TV did not work was just horrible