Sheraton Hotel Valley Forge

Wonderful
Traveller Type: family with young children
  : Pool and spa tub
  : Various issues with rooms and staff

Wonderful
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers
  : Nothing Gross mattress. Gross bathroom place could use a paint job. Aging badly!!!! Will never return
  : Gross mattress. Gross bathroom place could use a paint job. Aging badly!!!! Will never return

Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : The location
  : The bathroom was a bit dirty The toilet when flushing it made an extremely loud noise and so did the sink when turning on water and water pressure in shower was terrible

Fair
Traveller Type: young couple
  : rooms were nice and big
  : Prom was going on the entire weekend so we were told we had to drive around and wait for a parking spot or drive down to a overflow parking lot and shuttle over. didn’t seem ideal since we were actually paying to stay there. People were making their own parking spots and it was a mess. Also, the booking says breakfast is included but it is not. That is misleading. The rooms aren’t sound proof at all either. Could hear all conversations clearly next door and then blaring music all night. Heard doors opening and people running around. Was not a good nights sleep. Bed was comfortable but pillows very flat. Bathroom nice and big but shower has horrible water pressure and hairs found all over the floor. The door to shut the bathroom was filthy.

Very Poor
Traveller Type: family with young children
  : Nothing.
  : The staff was rude. Check in was a disaster. There was no breakfast unless you wanted to spend and outrageous amount of money on the restaurant there.

Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: family with young children
  : It was very clean and comfortable.
  : I was a little disappointed with one of the front desk staff members. I asked what time the pool closed, and the man wasn’t sure, so he asked his coworker. She was very short and rude. She said, “The pool closes at 11, but say 9. Sometimes they clean it at night.” At that point it was 9. The man just shrugged at her answer because we clearly heard her tell him to tell us it closed earlier than it did. I understood that she was busy, but she ignored us, and couldn’t have been bothered to talk to us for a moment. We weren’t in a hurry, we were waiting patiently. I just felt that it was a bit rude. Again, I understand that people are busy, and I understand that pools require a lot of maintenance. It just felt like she was making up a reason for the pool being closed at that moment.