Blue Diamond House at Crystal Cove Resort

Fair
Traveller Type: family with young children
  : The privacy & the erea everything was in close distances
  : The fact that there was no cable & if I dnt have wifi I wouldn't have been able to watch tv

Disappointing
Traveller Type: family with young children
  : The house showing on this website was not as it is. The list shown 3 bedrooms 1queen,1full, 1 bunk beds yes that was it, It also said 2 sofa beds that was a lie. I rented this place for me and my family and some of them was coming from out of town and i of let them use the 3 bedrooms that was there and my family that lived here they of to go back home to sleep because the description of the place was false. The house as 2 living rooms with 1 sectional sofa and a 2 piece sofa set and that what they been using as sofa beds. So really and truly I did not like this place I take it because if I didn't I would lose my money and it was Christmas eve when I had to check in I ask him for a refund and he said thats not his place and that was not right because I booked this place for me and my family to have a nice time but that was not the case. But if he's doesn't do better am not going to be the only 1 to complain about this place. The house only looks beautiful outside and the didn't really speak English good for him to understand you.
  : The place was very dirty cleaning item was sitting on the floor in the kitchen, visitor bathroom not working and it was very dirty inside the bowl,, kitchen sink clogged up, upstairs bathroom tub clogged up, I of to call him back to the house so we can get the hot water to work. The kitchen cabinet has a condom box in their. This place could be great but the man don't clean, and the carpet on the floor was dirty from downstairs to straight upstairs it was nasty. And this house should not be on listing before been inspect.

Exceptional
Traveller Type: family with young children
  : Everything was wonderful
  : Everything was wonderful

Very Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : The pools made the kids face brake out real bad I don’t no if it was to muxh n the pool or what

Good
Traveller Type: family with young children
  : Host quick to respond and come out to property
  : Host requested a $200 security deposit in cash or on card upon arrival. This information was not in the contract.Fridge not coolingPool card not working Carpet dirtyWalls dirty3 towels for 13 people, and was then charged $10/towel after leaving because host claimed we took themNo kitchen trash canBroken kitchen tableGlass door broken and covered with tap

Pleasant
Traveller Type: family with young children
  : The house itself was big, roomy, and the location was spot on.
  : The house needed much cleaning. The carpets were very dirty and needed alot of steam cleaning. No cable and internet was spotty. Many many broken and dirty furniture.

Very Poor
Traveller Type: family with young children
  : Nothing....
  : The house was dirty. Ants were crawling all over the furniture bitting my daughter and granddaughter. The bed linening was dirty on all the beds. The microwave wasn't working, the sink was stopped up in the kitchen, the refrigerator didn't get cold, couldn't watch tv because of no cable. Horrible

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: group
  : Why charge a cleaning fee, if not cleaned accurately