Kos Bay Hotel

Disappointing
Traveller Type: Family with Young Children
  : Things we like Location is great! 20 minute walk from the harbour, right opposite the marina, close to Old Town and 5 minutes if that to paradise beach. Fabulous breakfast. Lots to choose from. During our stay (1 week), this diminished every day. By the last day, it was very poor. No coffee, no juice, lacking in bread, eggs and jams. Condiments were often empty. When asked why and for more, the male older member of staff just said 'it is cheap, it is finished'. Free air con. However, room gets VERY warm as there is no window. Guess this is why air con is included. Acceptable for a short stay.
  : Things we don't like Cleaning is poor. 4 squashed and dead mosquitos on the bathroom wall when we arrived. Balcony very dirty. Covered in soot from the cars below. Never cleaned. I used a towel to clean this and it was filthy. Images attached. Room is VERY warm as there is no window. Thank goodness though for free air con! Very uncomfortable mattress. No bed Protectors and it isn't a proper mattress so a weeks stay was a challenge! Being watched and followed when taking breakfast items. Staff ate horrendous. THE rudest staff members ever. So called managers never smile, never greet you and go out of their way to be nasty. Never greeted, never smiled. Never said good morning. Followed us around during breakfast. Grunting, miserable and incredibly unhelpful. No toiletries. Not even hand soap. No new loo roll given to us during our stay. Had to ask and when asked, the complained about staff member was very rude indeed. Towels small and meagre. Bathroom drain did not function properly so the floor was always drenched for hours after a shower. Pressure and temperature hit and miss. Got a blanket as was cold during the stay, on our penultimate night, the cleaner came in, didn't clean the room but took away the blanket!? Downstairs toilets often without loo roll and very dirty. Like a forgotten space! Sink full of sand and dirt. Fridge turns off when card no in slot and when you are out so everything gets warm, the room gets VERY warm and it takes a while for the fridge to power up and get cold again. Suggestions Read the reviews! The most recent ones are VERY poor. Train/hire new staff. Renovate the bathroom. CLEAN! Hire an English speaking member of staff. A friendly one ideally. I have made a formal complaint to Booking.com about the male 'manager' here and cleaning issues.

Pleasant
Traveller Type: Traveling as Couple
  : Good view , and cheap to stay

Wonderful
Traveller Type: Solo Traveler
  : Reception was so kind helpful definitely l recommended

Pleasant
Traveller Type: Business Traveler
  : Very nice location close to the marina
  : Rooms are quite small

Good
Traveller Type: Traveling as Couple
  : The breakfast which was included in our deal was really good with plenty of choice from a continental style buffet. The cleaner who also helped in the kitchen was so friendly, with a natural smile and respectful .. just a natural pleasant attitude. The location across from the marina we loved because we could take a walk along the front toward the old town which took 15 mins passing many shops and restaurants along the way. The view from our sea / marina facing balcony was really nice.
  : Bit of a noisy road at night, probably quieter around the back but we were happy to make that sacrifice for the view. The staff on the front desk seemed a bit sullen. It doesn't cost to be welcoming and friendly.

Pleasant
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler