Ohtels La Hacienda

Pleasant
Traveller Type: Traveling as Couple
  : The pool was a lovely feature and always a sun bed free. Room was lovely size, and light.
  : The staff were rude, if we asked for information theyd loose you stupid and answer in Spanish. We went half board and Id never do it again. It cost 13 euro for two drinks (Rum and Coke/G&T) go down the round and its all of 2 for a beer/cider. Also they state you have free water with every meal - ask for what? We get a bottle and have to pay 2.50 ask for tap water its free not that they explain this! They also advertise that theres a lot around the hotel, there really isnt unless you want to walk for half an hour or get a bus for 20/30 minutes.

Fair
Traveller Type: Family with Young Children
  : the facilities were fab. the pool was great the splash park for the kids and the slide. it was very well prepared for families. the location was amazing short trip from the airport, a short walk along the beach to bars and restaurants and a 10 min bus journey to Salou town. all drinks on the all inclusive were premium drinks.
  : I think the property was a little dated in some areas and is in need of a little make over. i also would have like a separate bedroom and wasnt aware on booking that this wasnt the case. although that wasnt a major thing. the food wasnt the best but i put that down to my tastes too. the cleaner didnt empty any bins we had to do that and would still leave dirty towels in the bath when leaving clean ones. even left the door open after cleaning one day! the staff seemed rude to the English. they never included us in the entertainment and pool games and had very little patience for us.

Pleasant
Traveller Type: Family with Young Children
  : Great pools and the rooms were nice, plus the beds were pretty comfortable.
  : Way too expensive in comparison to other hotels in La Pineda. And its my first time EVER not having our meal drinks (lunch and dinner) not be included even though we had Pension Completa, and Im taking about when we were having our meals, and not during snack times. A young woman told me to ask for la agua del hotel (tap water) because it was all they had for free and she wasnt surprised by my disbelief. Drinks shouldve been included, at least fountain drinks, simple wines and beers which Spain is flooded with. We will not be going back.

Fair
Traveller Type: Family with Young Children
  : Not very much we went out everyday as this place was so depressing.. it was very boring no entertainment, rooms very basic, food was the same and the majority of our party lived on chips. Advertised with lots of places to eat and drink and indoor swimming pool this was not true you had to pay 15 per person to use the indoor pool and only the one place to eat no choice of restaurant or bar definitely not a four star hotel?
  : Everything please see above

Very Poor
Traveller Type: Family with Young Children
  : Th first day I passed the entire day in the reception they didnt know what were they doing we took the pension complete and the food was disgusting . I wont recommend this hotel to anyone this was my worst hotel I ever got in Spain
  : Th beds and the food for sure

Very Good
Traveller Type: Traveling as Couple