Le Vancouver

Very Poor
Traveller Type:
  : location
  : cleanliness, staff, organizational, breakfast, bar

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type:
  : I like our room itself!
  : The public spa can be better .. since the water is not hot.

Fair
Traveller Type:
  : Convenient for the slopes
  : Hotel a bit tatty and run down. Rooms small and beds minuscule.

Good
Traveller Type: Traveling as Couple
  : Dinner was always good with vegetarian option too
  : Radiator not working when we arrived - it was fixed very swiftly but then couldnt turn it off! Sauna was not hot and pool temperature ranged from warm to rather too cool.

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type:
  : Stunning views from the room. Ski from the door facilities were great. Nice quiet location within la plagne. Very close to the bus stop.
  : The hotel had run out of food when i went for breakfast on the first day. Beds were very hard and uncomfortable with only very large pillows available. Ordered ski passes through the hotel who ordered us ski passes for incorrect dates from those we asked for, then they didnt know why this was the case when asked. After reassuring us that the passes would work, one of the passes turned out to be a half day pass meaning we were stuck down the mountain all morning of the first day unable to ski. Phoned the hotel to ask for assistance, was told it would be looked into urgently and wed be phoned back, then we never were. Staff never offered an apology or any compensation for ruining the first day, but found the situation very amusing.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : Le Vancouver could be so much better . I want to give an objective, honest reviewThe Restaurant .... Both going for breakfast and our evening meal was disorganised and slow. It didn't appear that there was enough staff on to manage . Tables were not cleared until the last minute and it had a feeling of no leadership. That said, the staff did their best and were always friendly.My daughter is vegetarian and when I asked for the vegetarian option , the waitress always had to go and ask what it was? On the third day I went to reception to enquire why there was only the main option on the daily menu and suggested the vegetarian option should be shown as well.The reception manager smiled , put her head on one side and told me that 'they don't have many vegetarians , maybe one a week so its not necessary' ?!!I couldn't believe what I was hearing . The receptionist asked if I was vegetarian and I explained that I am not but I do not eat Lamb ( which was that evenings offerings ) and I wanted the veg option. She then explained that it depends what the chef is cooking and proceeded to look at me blankly!!They are now displaying the veg option daily. But . sadly the options are poor , the veg coconut curry is interesting ( looked more like last nights veg with a bit of balsamic drizzled on it )The meat dishes were tasty and well presented but I have to conclude that the chef has no concept of dishes that do not contain meat.The Bar is a large spacious area with plenty of room to sit down . Sadly it is not well stocked and by Wednesday there was limited beers , no Vodka, Aperol and limited other spirits. The waitress would smile and say that the bar would 'probably ' be stocked again on Friday or Saturday! ( I wouldn't mind but we were there last week which was relatively quiet , no idea how they will cope now its the French half term!! )I hope this review is taken on board by management and changes made....

Good
Traveller Type:
  : Friendly staff member Jessica. Rooms were clean.
  : The breakfast and dinner buffet was always already quite empty when we arrived. Quality of veggie food was low.