Garden & City Lyon - Lissieu

Policies

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
This property will not accommodate hen, stag or similar parties.
Please inform Garden & City Lyon - Lissieu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Piscine is closed from Fri 22 Apr 2022 until Sun 08 May 2022
Piscine is closed from Mon 03 Oct 2022 until Sun 30 Apr 2023
A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Reception opening hours :
Monday to Sunday from 07:00 to 12:30 and 13:00 to 17:00.

If you plan on arriving outside of these hours, please contact the residence in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.

The credit card used to reserve the accommodation will be requested upon arrival. The name on the credit card and the name on the reservation must be the same.

For stays of 1 to 8 nights, housekeeping is available at an additional cost. For stays of 9 nights or more, weekly housekeeping is included in the price. Cleaning includes towel and bed linen changing.

When booking 7 rooms or more, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.