Aina Nalu

Wonderful
Traveller Type: solo traveller
  : Loved the location, convenient site. Felt safe.
  : We had trouble using the TV and asked at the front desk. We were told someone will come but no won came. Took a couple of days for us to figure it out. I expected to find soaps in the shower and wash basins. I had inquired about handicap rooms and was told not guaranteed. I wish they had hand rails in the shower and also a shower chair.

Good
Traveller Type: with friends
  : Location
  : The taxes and fees were al.ost as much as the cost of the room. Too much to stay there. Will be finding a more direct way of booking stays in the future

Wonderful
Traveller Type: family with young children
  : Liked being on theGround floor, mostly clean. There wereLittle knats on the walls.
  : Picture looks like slider door. We were disappointed to realize there was noDoor and no patio

Very Good
Traveller Type: family with young children
  : location to wharf and shopping
  : map of condo complex would have been great to receive prior to check in, Lighting in the parking lot and buildings is subpar at best. Arriving after dark, it was hard to locate the condo with no lighting or directions.

Poor
Traveller Type: group
  : I made my own breakfast and it was good. The problem is the location. 15 minute walk to grocery store and no one to give you suggestions or directions.Extra services???? No, Extra fees, yes I did pay them unfortunately
  : No staff, I mean no staff, no security, no front desk, no room service, no life guard, and not even a tour desk. After paying total $$$ up front you deal via email to get key code which at night is not easy to get into room using ambient outdoor hall lighting. At night you could be mugged in these hallways trying to get the entry combo correct to get into the room. Your room is 6 feet from the parking lot. Vehicles starting, stopping, unloading, and general parking lot discussions are all yours for not a fee. The TV's in both of the bedrooms did not work, the toaster did not work, and swimming pool area was trashed by 4 pm. There is a cleaning fee, an apartment fee, a tax, a tourism fee, a property service fee, and a city tax. This property is on the main road going through lahaina and another 2 lane road 3 blocks from the water. IT'S A MOTEL WITHOUT ANYONE WORKING AROUND! Hazard! And I am not making this up. You could die at the pool, parking lot, or hallway and not be found until morning....I never saw any staff except for some landscapers during the day and the garbage truck....which drives right past your room early in the morning.