Homewood Suites by Hilton Lawton

Very Poor
Traveller Type: group
  : Yuck I had a hair in my coffee
  : 1. Got there and waited for the front desk person for 45 min.2. Staff person when we we’re checking out was rude and basically called me a lied3 our toilet didn’t flush4 our sink was stopping up5 they didn’t even answer the front desk phone.6.I will call the manager in the morning and talk to her we always stay there when we go a powwow and never have had so many problems

Very Poor
Traveller Type: family with young children
  : Didn’t get a chance to find out
  : Bed bugs bite in my bed

Very Poor
Traveller Type:
  : Yuck I had a hair in my coffee
  : 1. Got there and waited for the front desk person for 45 min. 2. Staff person when we were checking out was rude and basically called me a lied 3 our toilet didnt flush 4 our sink was stopping up 5 they didnt even answer the front desk phone. 6. I will call the manager in the morning and talk to her we always stay there when we go a powwow and never have had so many problems

Very Poor
Traveller Type: Family with Young Children
  : Didnt get a chance to find out
  : Bed bugs bite in my bed

Very Good
Traveller Type: family with young children
  : All the employees we came into contact with were amazing! Spent a lot of time by the pool! Location is great.
  : Chairs in our room were literally falling apart. Was there 5 nights and the room was never cleaned. Had to go down to front desk multiple times for clean towels.

Wonderful
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : The breakfast was better than expected. There was a variety of meats available. There was plenty of things for children to do besides just swim.
  : I booked a handicap room a month before my stay and upon checking in there was not one available. We were moved into what they called a handicap accessible room, however, no walk-in shower only tubs, so my father was unable to shower due to this. We were there from 7/3--7/7 and only had housekeeping come by one time. I had no signs asking them not to come. I went to the front desk 2x myself for towels. For this hotel having the Hilton name... I will say Renee and Judith at the front desk were great and Rebecca the housekeeper took time to take our ironing board to my nephew's room since calling the front desk about this was no help. He had more issues himself.

Good
Traveller Type: young couple
  : Dishwasher not working. Furniture was beat up. High pet fee.

Good
Traveller Type: Traveling as Couple
  : Dishwasher not working. Furniture was beat up. High pet fee.

Pleasant
Traveller Type: Family with Young Children