Hotel Jagdschloss Letzlingen

Very Poor
Traveller Type: Solo Traveler
  : Breakfast was only adequate Location was not made the most of
  : This was by far the worst hotel I stayed in Germany and the Management should be ashamed. When I arrived, I was informed they had no record of my booking. It took at least 3 members of staff to trace my booking. I was curtly told that my so-called superior room suite was 'over there' through a gap in the courtyard wall. I climbed the stairs to the top of the building to find the room was in the roofspace and was frankly awful. I returned to 'Reception' and very reluctantly was offered another much smaller room on the ground floor of another building through a different gap in the courtyard wall. That room was dirty with a a large open crack in the wall behind and above the bed. I was told that no other room was available and just had to accept it as being marginally better than the first room Nobody seemed in the slightest interest in making sure that everything was satisfactory for me. I'd arrived at lunchtime and was told that no food was available for me although the staff were lounging around eating their lunch! The evening meal was a buffet of the type I had last eaten in Communist Moscow - dreadful. Generally, the staff were unhelpful and gave the impression that the hotel was being run for their benefit instead of for the guests. I thought I had gone back in time to Communist East Germany! I stayed for only 1 night and was relieved to leave the next morning and go on my journey where other hotels were dramatically better. I consider that I should have my money refunded

Wonderful
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : It is nice hotel for one night if you are in the region
  : Awful service. ! ! ! .I was aware that in this region of Germany people dont speak English but it was a surprise that staff didnt speak it, anyway, the issue was the dinner...when we arrived at hotel, we asked until what time the restaurant was open and more information about it..then when we came back for dinner they just replied ..sorry " no reservation."...and that could been a big issue on sunday in a small village in middle of nowhere... Luckily there was a local bbq in dowtown so we could have some dinner...And next day very simple breakfast