B&B La Madonetta

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Business Traveler
  : The owner caused a lot of stress.My partner and I work for National print magazines in America. A couple of notes, do not book this hotel same day because the reception leaves everyday at 6:30 p.m. We raced to make check-in since I said they would only stay until 7:00 p.m.They say they have private parking, but because they have construction materials inside of the gate most of the cars have to park on the street outside the gate around a curved turn. He said there would be no problems and told us to leave our bags in the car instead of bringing them in for one night, except we saw four cars within 30 minutes that had windows busted out in town 4 minutes down the hill, so not quite as safe as he made out. Only three cars can fit inside the gate.I've never paid for a hotel room and had an owner or hotel have attitude with me and tell me that I'm bringing in too many small bags. Our equipment cost more than $30,000 per bag and we're not allowed to leave it outside on the street in a car for insurance reasons with our job.We brought in a small case of water and then he starts having attitude telling us we don't need to bring in water because he has filtered water. We had just gotten sick from the 'filtered' water in another town in Italy and were recovering but it's really something special when you're carrying your own things and someone tells you you don't need it.Three of his rooms before you enter the hotel only have a window that is at the top of the high ceiling so people can't even see out. Thankfully we did not have one of those rooms.Only three cars currently can fit inside the gate and all of the other ones have to be parked outside on the street. We were grateful that we were allowed to leave it on the street until we were ready to Cinque Terre after check out.

Wonderful
Traveller Type: Traveling as Couple
  : Friendly staff, superb breakfast, lovely clean room with efficient air conditioning. The view from some of the viewing platforms at the hotel are superb! Also the shuttle service to and from the city was fantastic as it can be a tough walk up the hill in the summer heat. The staff were super responsive and accommodating- always accessible via WhatsApp. Highly recommend this hotel. Big thank you from my wife and I!
  : The shower in our room was very small and the mattress was quite hard, but these were both minor things.