Villapark Lipno Dreams

Poor
Traveller Type: Family with Young Children
  : - garden & terrace were nice- the house is nice
  : As we arrived we were at first positively tuned until we opened up the door and could take a glimps inside the house. It was dirty and more and more appeared to be broken. I actually had to clean the shower & the fridge by myself before using (we needed to get fresh) / putting food in the fridge (which is unfotunately neccessary pretty fast after a longer drive). We complained about the situation, the deskwoman checked in pretty fast & came one day later and cleaned the house with her crew.BUT:- the watertap in the upper bathroom was broken and wasn't replaced as asked / as told by the lady. One week no warm water there for my family- there were feathers, dead insects & hair in the bathtubs & on the floor- after flushing the toilet the water kept running in two of three bathrooms- some doorhandles were broken, our elderly people couldn't get out of the bathroom- one of the bathroom doors was damaged from someone kicking against it- the curtains in the livingroom were teared, holey and pretty dirty- there were no hassocks for the chairs outside- there was no sunshade outside (the sunshade holder was broken and didn't work)- the washing machine didn't work- the dryer didn't work either- the babybed was dirty, old & holey- the babybeds matress was absolutely dirty (our son was sleeping in our bed since night one)- the mirror in the bathroom downstairs was broken- toilet seats were damaged- Some of the kitchen drawers were quiet dirty- Cups and glasses were dirty- so was additional stuff in the kitchen- the floors were partly dirtySo all in all this was not a pleasent situation within a Villapark called "Dreams". The deskwoman gave me back at least the 60 for the cleaning and cleaned the house again but never replied to my other messages / the other problems.Even after sending a further messages to the owner nothing happend. No reply, no "we are sorry".

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Quite place, comfortable house
  : Towel are non standards - maybe Covid countrameasures. Special paytment for finish cleaning up.