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My Story Hotel Ouro

Rua Áurea 100, Lisbon, 1100-063, Portugal
9.2
Exceptional, 1551 Reviews

My Story Hotel Ouro - Lisbon

With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets.

Rooms Types

Single Room room in My Story Hotel Ouro
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10 m² / Size

Single Room

Max Guest: 1 persons
Room Type: Single
1 double bed
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Double Room room in My Story Hotel Ouro
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13 m² / Size

Double Room

Max Guest: 2 persons
Room Type: Double
1 double bed
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Special Offer - Valentine's Day room in My Story Hotel Ouro
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13 m² / Size

Special Offer - Valentine's Day

Max Guest: 2 persons
Room Type: Double
1 double bed
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Twin Room room in My Story Hotel Ouro
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13 m² / Size

Twin Room

Max Guest: 2 persons
Room Type: Twin
2 single beds
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Facilities

    Most popular facilities
  • TelevisionChildren Television Networks
  • RestaurantRestaurant
  • Free WiFiWiFi In All Areas
  • Free InternetInternet
  • Airport shuttleAirport Shuttle (additional Charge)

Activities Activities

  • Live Sports Events (broadcast)

Business Facilities Business Facilities

  • Fax/Photocopying

Cleaning Services Cleaning Services

  • Ironing Service
  • Dry Cleaning
  • Laundry

Cleanliness & disinfection Cleanliness & disinfection

  • Guest Accommodation Disinfected Between Stays
  • Property Cleaned By Professional Cleaning Companies
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Guest Accommodation Sealed After Cleaning
  • Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay

Common Areas Common Areas

  • Shared Lounge/TV Area

Entertainment & Family Services Entertainment & Family Services

  • Children Television Networks

Food & Drink Food & Drink

  • Packed Lunches
  • Snack Bar
  • Restaurant
  • Bar
  • Kids' Meals
  • Special Diet Meals (on Request)

Food & drink safety Food & drink safety

  • Food Can Be Delivered To Guest Accommodation
  • All Plates, Cutlery, Glasses, And Other Tableware Sanitized
  • Delivered Food Covered Securely
  • Physical Distancing In Dining Areas

Front Desk Services Front Desk Services

  • Baggage Storage
  • Concierge
  • Tour Desk
  • Ticket Service
  • 24-hour Front Desk

General General

  • WiFi In All Areas

Miscellaneous Miscellaneous

  • Heating
  • Non-smoking Rooms
  • Smoke-free Property
  • Facilities For Disabled Guests
  • Elevator
  • Soundproof Rooms
  • Hypoallergenic Room Available
  • Air Conditioning

Physical distancing Physical distancing

  • Contactless Check-in/out
  • Cashless Payment Available
  • Physical Distancing Rules Followed

Safety & security Safety & security

  • Fire Extinguishers
  • Safe
  • Smoke Alarms
  • CCTV In Common Areas

Safety features Safety features

  • Hand Sanitizer In Guest Accommodation And Common Areas
  • Thermometers For Guests Provided By Property
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Process In Place To Check Health Of Guests
  • Face Masks For Guests Available
  • Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
  • First Aid Kits Available
  • Access To Healthcare Professionals

Services Services

  • Free WiFi
  • Internet
  • WiFi

Shops Shops

  • Gift Shop

Transportation Transportation

  • Airport Shuttle (additional Charge)
  • Car Rental
  • Shuttle Service (additional Charge)
  • Airport Shuttle

Policies

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Pets
Pets are not allowed.

Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

My Story Hotel Ouro FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 00:00.
What eating options are available at the property? Guests can enjoy Packed lunches, Snack bar, Restaurant, Bar, Kids' meals, Special diet meals (on request).
Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying.

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