Marble Apartments Effra Court

Poor
Traveller Type: Family with Young Children
  : House was dirty, we had to wash the dishes, spoons, forks and knives before using them. Every piece of furniture was broken. Only positive thing about the accommodation is the location close to the underground.

Very Poor
Traveller Type:
  : The location
  : From start to finish we found problems. I was messaged the day before what time I'd be arriving, I said around 12:30 to which they replied at 12 the next day that their colleague was there waiting for us, making us feel very rushed as there was no prior confirmation it would be ok to come at 12:30. When we did arrive, we waited for half an hour to be let in despite repeatedly calling and messaging the host. The building lobby and hallways reeked of cigarette smoke. Finally we were told to knock on the flat door, where we were greeted by a very rude and unprofessional woman asking 'Well how did you get in?'. She slammed the door in our faces and didn't come out for a while before telling us we needed to pay the deposit. I did this and waited some more while she was inside the apartment, with us shut out. Eventually she let us in, where she spoke to us in a patronising way before leaving. The apartment itself was dirty. It is a ground floor apartment that looked nothing like the pictures online. The walls are very thin, you can hear the neighbours. The rug in the living room was dusty and full of crumbs. The furniture was scuffed and damaged. The bathroom had mould and the wall and ceiling were peeling. There was left over soap from previous guests. The toilet was dirty and not attached to the wall properly so would tip if you didn't sit on it right. Shower was covered in limescale. Bathroom door doesn't lock and barely even closes. Although the bed was clean, cushions on the sofa had stains. The pillows were flat and the duvet very thin. 2 windows were broken, as well as cracked and stuck blinds meaning no privacy in the bedroom, despite people walking past the window. TV remote was filthy. Wi-fi was not available despite being advertised. Dining chairs were damaged and very rusty. Kitchen tap was not fit for purpose. The boiler was very loud. We didn't use any of the cookware or appliances.

Poor
Traveller Type:
  : Location was great and the price is very reasonable considering the size. would suggest it sleeps only 3 not 4!
  : No mention of 400 deposit, then had to chase refund up but did get it back after a week and half. Couldnt get hot water or heating to work. slabs under the bed fell off immediately after sitting on it, floorboards broke, very dusty and cobwebby, Communication is poor too.

Pleasant
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler
  : Good location
  : Deposit of 400 which has still not been refunded. Even though it's been over 7 days

Very Poor
Traveller Type:
  : The location
  : Everything else! The room was nothing like what was pictured, was dirty and had cobwebs! The bed was broken on arrival and the 'double' sofa was basically a single! We booked room 8 and was given room 7! If you book here, make sure you insist on room 8. Room 7 is shocking!

Good
Traveller Type:

Poor
Traveller Type:
  : Location
  : Absolutely horrible Was a booking for 4 people saying there is sofa bed They had an extra couch only instead WiFi on property didnt work Host ignored our messages about the issues One of the most horrible stays Ive ever had This place is a scam

Very Good
Traveller Type: Business Traveler
  : Good value, well presented apartment in a great location for my London office. I regularly use Effra Court when I need to stay up in town.
  : Not applicable.

Poor
Traveller Type: Traveling as Couple
  : the location was good, near to the venue we were going to
  : there were no staff to let us into the building or show us the apartment. The windows had roller blinds and when we tried to open one in the bedroom to let light in, it broke. we sent an image to the marble apartment contact but had no reply. We could not close the blind after that. There was no hot water to wash or shower with even after letting the water run for a while. the bath room sink plug does not close so water does not stay in the sink and the mirror was dirty. The kitchen tap knob came off when we used it. The bedroom wardrobe was full of bags with material. we could not hang my dress or suit up. cleaning utensils were stored visibly in the bedroom and kitchen. The toilette is loose and moves. We were worried to use anything in case it broke and we would not get our deposit back.