Fairfield Inn and Suites Louisville East

Very Good
Traveller Type: group
  : The bed was incredibly comfortable. Quiet and peaceful.
  : For the price I paid, a piece of fruit at breakfast would have been welcome, and I was a little surprised that the breakfast hours were so early for a weekend. Also, the pool is the size of a postage stamp - and as I've found with many hotels, not open early enough to allow for any exercise (even if it had been big enough).

Poor
Traveller Type: young couple
  : The breakfast was fair.
  : The smell around the entire facility was horrible. Our room had a very unpleasant odor, like it had been closed up with a dirty diaper inside.There was also a pile of linens left in the closet. It may have been for the pull out bed, but being in a pile as it was, it looked like the linens had been ripped off the bed previously and left in the closet rather than taken to be washed. The person at the counter was very absorbed in watching whatever she was watching on her device and seemed confused and startled about me asking for additional towels, as though I had interrupted her time.The pool. Wow. The pool was something I would not have allowed my kids to even my parents to swim in. It did not appear clean at all.The AC in the hallways and the entire building was apparently not working either as the place was humid, arid, damp, and smelly. I was extremely disappointed about the entire trip.

Very Poor
Traveller Type: family with young children
  : Nothing cause we didn't get a chance to stay they had no hot water but we did not know till we got there to check in
  : They should have let us know ahead of time they had no hot water so we didn't drive all the way there then find out them took another hour to find another hotel

Fair
Traveller Type: young couple
  : nothing
  : AS SOON AS I TRIED TO CHECK IN I WAS TOLD THERE WAS NO ROOM AND MY BOOKING WAS CHANGED TO ANOTHER HOTEL!!!

Very Poor
Traveller Type: solo traveller
  : Friendly staff, facility was clean,.
  : The 2 days I was there, the facility had no hot water, upon check in neither was I notified of the matter, I had to call the front desk and ask before I was told.

Poor
Traveller Type: group
  : Liked the breakfast for the most part and nice room.
  : Did NOT have any hot water the entire weekend and our toilet stopped working the last morning we were there.

Fair
Traveller Type: family with young children
  : The staff was very nice. The room was clean and comfortable. The breakfast was very good.
  : The hot water heater was broken so we did not have hot water for showers.

Good
Traveller Type: family with young children
  : Good location right off the highway, close to Sam’s club, fast food restaurants. Decent free breakfast.

Wonderful
Traveller Type: family with young children

Good
Traveller Type: review category business travellers