WoodSpring Suites Nashville near Rivergate

Wonderful
Traveller Type: Family with Young Children
  : Good service
  : Parking was good and no cleaning

Disappointing
Traveller Type: Family with Young Children
  : The facility was clean
  : No employee at the desk for check in or check out. Had to wait 30 min to check in. Extended stay much traffic in and out, much noise, much movement. Over priced for the facility.

Very Poor
Traveller Type: Traveling as Couple
  : The employees treating me badly made me feel uncomfortable and not welcome the whole staff was rude seem like they was prejudice didn't like it at all I have a service animal and she asked me to leave because of it said that it wasn't a service animal and it is for my mental and I have two doctors that signed off on it I have all the paperwork on it I really like it here but it doesn't like the way I was treating and I would like something done about it I smelled marijuana through the out my hallway and they got treated better than I did and also a couple of ladies next to me got treated badly too and was asked to leave I'm still very upset over the over it try to tell me that it wasn't a service animal which two doctors signed off he is my service animal
  : I liked my room and the area the location

Disappointing
Traveller Type:
  : The security of needing a card to get to the rooms.
  : All the extra costs, and hidden costs, communication about the extra oricing fir clean towels. Cockroaches. The different prices given to different people staying there.

Fair
Traveller Type: Business Traveler
  : The location was close to my worksite. The restrooms were clean and today. Also front end personal was very nice.
  : The location had a lot of people hanging around the building from sun up to sun down. It was giving homeless shelter vibes almost. There are no comforters on the beds, just several layers of thin sheets.

Poor
Traveller Type: Solo Traveler
  : Location was fine. Room was okay at best.
  : Staff was very very difficult to get in touch with due to me checking in after hours. No answer to the after hours check in line even after 7 calls. Didnt even see a staff member till after I was there maybe an hour and a half.

Wonderful
Traveller Type: Family with Young Children
  : I would like to stay longer but she said I have to go because I have a cat
  : Everything I like everything about you it feels like home

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Business Traveler
  : Never go to this hotel. I had a very unpleasant experience. Living for 2 nights and 3 days, it was so loud and 6 cockroaches came out and I left them on video as proof. I don't understand how this can happen.

Very Good
Traveller Type: Solo Traveler
  : It has a good location but a plenty of restaurants available in the area. Also close to the highway. A big plus is the staff there as I felt comfortable communicating with them.
  : The room needs to be kept up a little more as the chair in the corner have seen better days. The bathroom door had a hole in it. Also ok in the day but strange activity almost every night including the police walking around at 1 night.