Super 8 by Wyndham Madison East

Very Poor
Traveller Type: review category business travellers
  : As I booked it, it was very easy.
  : When we arrived, the staff who were on the night shift did not know how to check in, and did not let us enter and sent us to another hotel, different,...

Disappointing
Traveller Type: young couple
  : Check out
  : The front desk person had a stomach bug and looked like death plus he looked like he was living on the streets. The "remodeled" room did NOT have a fire door and the bathroom door looked like it was kicked in or something. I don't even want to know who was in it looking for protection.

Fair
Traveller Type: review category business travellers
  : Not that great
  : The room needs to clean n more importantly on mechanical size

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : LEAVING!! The woman that checked us in was very nice and the hotel was only a 16 minute drive from Alliance Center. Restaurants and mall close as well
  : EXTREMELY FILTHY AND DISGUSTING, I woke up with BED BUGS!!! Very outdated and completely run down. The metal rod that was put on the bottom of the inside windowsill so that the windows could not be open, had been pride up on both sides so that the windows could be opened. The wall and baseboards all around it was extremely water damaged and rotted. Wallpaper falling off everywhere, the trim around the corners of the walls coming off, had to hold toilet handle down to flush for at least 20-30 seconds for only #1 to go down. In the morning, I woke up and was itchy in my back. BED BUGS!!!! There were 2 in my bed!!!!! Adults size as well (Mom and I looked it up). I have never seen a bed bug before, I was grossed out, took a shower and got OUT of there!!! My Mom wouldn’t even take a shower. Also, it’s obviously ok to smoke weed there as the entire hotel smelled like it. Upon checking out, I wanted to explain this to the Manager, but she was on the phone so I called after we left and on our way to our destination. Asking for a Manager was a waste of time. When I told her what had happened, she couldn’t have been more rude, and when I told her about the bedbugs, she was not surprised or shocked, appalled at all! She knew! And didn’t do anything about it! To me, that’s unacceptable. We had to cut our trip short so that we could get everything home and washed and cleaned to make sure we didn’t bring any critters home with us. what a very disappointing experience! Just bulldoze that right down and maybe start over?

Very Poor
Traveller Type: family with young children
  : NOTHING
  : EVERYTHING... this place should be classified more as a motel versus a hotel. Room was dirty beyond belief.... Carpet not vacuumed & sticky, bathroom had mold in it, the entire facility smells like stale smoke.... This place is NOT worth the value.....

Poor
Traveller Type: young couple
  : Location good breakfast was adequate. Nice hot shower
  : Bed was very uncomfortable bad pillowsHallway and floors were dirty

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: solo traveller
  : The property was a bit close to my commencement ceremony
  : The smell in the room, seems like they smoke in the room