Casa de Huespedes Casillas

Pleasant
Traveller Type: Traveling as Couple
  : Very good location, couple minutes from metro. Easy to reach historical objects, a lot of restaurants and small shops around.
  : The fourth floor without lft, 72 stairs till the door. Every day... Noice from the neighboring flats. On weekend - till 2 a.m (night). Even good double windows didn't help.

Fair
Traveller Type: Business Traveler
  : It was the cheapest option with private bathroom. It's at a popular area of Madrid with lots of stores nearby. It has AC.
  : The windows are not sound-proof and I could hear the neighbours until 2am discussing politics and setting up Alexa. 4th floor, no elevator. Check-in after 2pm. No shampoo nor toothpaste. The toilet needs to be cleaned more carefully.

Poor
Traveller Type: Traveling as Couple
  : the location was great, easy to walk to the places we wanted to see
  : Where to start...we were not able to contact anyone other than through email, we arrived early at the hotel and had to wait about 30 min to get the key to the air BnB, there is no lift as it is a very old building and the units are on the 4th floor however that is 71 steps up, rooms are very small, walls are thin and you can hear every conversation from other suites as well as the buildings beside, the shower did not drain and it took until the second day for some one to acknowledge this and fix it but it still drained poorly, you can't open the window as you smell the neighbours smoking, forgot to turn off the air conditioner and got an email warning if we did this again we would be charged an extra $25 euros, not a good place for anyone with mobility issues to stay

Very Poor
Traveller Type: Family with Young Children
  : Its clean and good location.
  : I was late with checkout 10 mins and the guy on reception started to through away my things and mentioned a racist comment. He said that all other guests have left the place on time because they are from Spin and I am not obviously from here. He was aggressive and rude.

Wonderful
Traveller Type:

Very Good
Traveller Type:

Fair
Traveller Type:
  : The locality is very convenient. And the staff was very considerate with us at the time of arrived.
  : Puedes es escuchar todo lo que pasa alrededor. Y son muchas escaleras para llegar al room.

Poor
Traveller Type: Traveling as Couple
  : good location and privat bathroom
  : the room was not clean, the bathroom was too small and not clean, 4-th floor without elevator could be challenging with a lot of luggage.

Good
Traveller Type: Solo Traveler
  : Excellent location for restaurants and nightlife
  : Fourth floor walk up with luggage