CH Otello Rooms - Madrid

Pleasant
Traveller Type: Solo Traveler
  : Fantastic central location
  : AC was not working, which meant room was hot. Opened window for air but was on street frontage so heard a lot of noise at night- rubbish trucks mainly

Very Good
Traveller Type:

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : Only the location
  : THIS IS A REVIEW MADE BY A HOTELIER, PAY ATTENTION: The Night Shift Receptionist was very UNFRIENDLY, together with the owner of the Hotel. When I wanted to complain and talk with the manager of the property ( He *the owner was soo arrogant through the phone and he said to his receptionist that he doesnt care if I give a bad review in Booking.com and through the Receptionist he refused to talk with me by ignoring me. It was the WORST experience that I ever had staying in a hotel. First of all these guys trap you when you book a single room they show nice photos on Booking.com and after you have booked, congrats, you take the bait and you get only a little tiny tiny tiny room that you barely can breath. (The prison rooms are way bigger compared with a single bedroom that you will book here) I DONT recommend this hotel AT ALL. You get trapped only by the price!!! The ONLY nice thing that I can say for this property was the housekeeping. The housekeeping wife was doing a nice job.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Solo Traveler
  : Location is awesome as just 2-3 minutes walk from Metro station and yet, it is quiet. Just a turn from the corner, one will already be on the main tourist area. Very convenient.
  : No hot water until you have to turn tap on at least 5-10 minutes. Then, water pressure is terrible as water flows slow and takes long to shower. The worst is sewage smell in the room.