Oshun Alaia Gran Via

Very Poor
Traveller Type: Family with Young Children
  : There was a kitchen with a microwave. Fridge washing machine and bin liners. Plates only for one person bowls only for one person.
  : There was incorrect information given on booking.com regarding this property. This apartment is a one way dead end street. There's no restaurant within this building. And no baby cots it asl stated lifts when we got there we had to go quiet a few stairs to get to our apartment. (With a pram) I the sofa bed was so uncomfortable you'd hurt yourself every time you get off. This has been an absolute nightmare. It was like being in jail.

Pleasant
Traveller Type: Family with Young Children
  : Well maintained, very clean, perfect location
  : Has on couple bed that was comfortable and a couch that can be reversed to become a "two persons bed" but it was super uncomfortable

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children
  : perfect location for shopping and dining.
  : theres no full length mirror

Fair
Traveller Type: Business Traveler
  : Only Location was good.
  : Very congested space for 4 persons, different from shown photos, no daily cleaning, whereas charged for cleaning service.

Very Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Great place, excellent location

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Solo Traveler
  : Friendly host who let me in. Unfortunately he did not speak a word of English, so we had to use the translate app (which worked ok). Due to a misunderstanding in the booking, the apartment initially was a big disappointment, because I expected the apartment to be more luxurious. The apartment has no view to the outside and limited daylight. To me the pictures of the apartments on offer were misleading and we were able to settle the dispute which was very friendly of them (but as a tip, make sure that it is clear what you book as I can see in other reviews that it happened before) The apartment is located very ideally located compared to all the major attractions (maximum 20 mins walk) and close to metro stations, restaurants and bars. The apartment was quiet during the night, the bed is good and the apartment has all the basic things you need during your stay. There was some construction going on at the ground floor (I think its a sewer issue) which was not too bothersome. Every night the people that manage the building clean the floors to remove the dust and the smell is not nice, but only when you pass it on the way in or out.
  : I expected a more luxurious apartment, especially since I received offers related to the hot tub and wellness. Upon arrival I noted that the apartment has blinded windows and did not look like the advertised photos. Therefore I was really disappointed. Luckily the guy who let me talked to the owner and we made a deal as it was difficult for me to find a last minute alternative.The apartment itself is a bit run down and could benefit from an upgrade/replacement of old items and a clean up.- The couch has seen better days and the cushions have sagged which makes it uncomfortable to sit on (you feel the wooden frame when you sit down) and the kitchen utensils and pans need to be replaced.- The carpet on the floor looks dirty and therefore uncomfortable to walk on.- The refrigerator is noisy and makes weird sounds every now and then.- The shower is mouldy and there is limited space to move around as 30% of the space is occupied by the shower spa (to be honest, just replace the "massage" wall with a normal shower as the massage does not work). The rest of the bathroom was clean.- The closet in the bedroom was full of clutter, which made it impossible to use it for my own clothes. I had to take it all out and put it on the floor behind the bed. The rack is full of cheap hangers of different sizes and quality (some where sticky, not sure what happened to it)- The safe could not be used as it was locked with a code what was not known to the company (then only responded to my request after I had already left the apartment).- The host only communicates in Spanish which makes it difficult to communicate with, and as said, did not respond very fast at my questions/requests.Was is all that bad? No, that would be unfair to the host, but since they gave the impression that they rent out luxury apartments, it really needs an upgrade and a good cleaning. If they can manage the expectations I would have rated them as good as I had a great time in Madrid!