Hotel Villa Smeralda

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The Lakeside view was absolutely breathtaking & waking up every morning to that was absolutely astounding. The Hotel was within walking distance of Malcesine (but bare in mind that it is halfway up a hill) and all of the restaurants. The restaurant in the hotel was good with a consistent quality, and incredibly reasonably priced! The hot tub has an incredible view of the lake and the surrounding mountains. The staff were wonderful and lovely. The Hotel is clearly geared more towards the German tourist, as is the whole area, but they still strove to be as helpful and welcoming as they could despite the language barrier (on our end too, definitely should have learnt more Italian).The airport transfer that the hotel sorted for us was astoundingly cheap. The same distance into Verona cost 130 euros one way, whereas the transfer was less than 100 for both trips. So thats an enormous benefit as it is an hours trip away from the Airport.The rooms are more than adequate & are roomy with good natural light - a morning backdrop of the lake with the mountains draped in morning mist is a sight Ill never be able to forget.
  : On more than one occasion, we would wake up a noticeable amount of ants in the room. Not the end of the world but obviously not ideal circumstances to wake up to. This wasnt a daily occurrence however. This happened maybe 3 or 4 times and was easily dealt with - just a bit jarring to step out of bed and onto a couple of ants first thing. Vegetarians and Vegans watch your step!The pool is definitely not heated either, as it felt like an ice plunge pool - this could have been due to the time of year we visited but it wasnt cold in Malcesine during our stay, with the average temperature being roughly 23/24 whilst we were there. In the hotels defence though, had it been summer temperatures then that would have been an absolutely welcoming addition. The rooms dont have curtains per say, and the only way to close the room off is with shutters that are clipped to the wall outside the room - to this point the neighbouring balconys could easily see into both the bedroom and the bathroom. Whilst this isnt a major issue, it was unsettling to be in the bathroom & then see your neighbour walk out onto their balcony, gain full eye contact with them, all the while not being able to actually create any privacy unless you get yourself redressed, walk out onto the balcony, unclip the shutter, then close it, turn on the bathroom light as it is now dark, and resume your business. No major issues in my opinion, just small design flaws that someone from the UK may not be accustomed to!

Wonderful
Traveller Type: Family with Young Children
  : Great Breakfast Friendly helpful staff Location Pool
  : Air con...didnt cool room.

Wonderful
Traveller Type: Family with Young Children
  : Great breakfast! The views from the hotel, especially the roof terrace, were amazing. Only takes about 12 mins to walk down into the town.
  : The walk back up, especially on a hot day.

Wonderful
Traveller Type: Traveling as Couple
  : Helpful staff, comfortable rooms, big shower in bathroom, quiet location, terrace on 4th floor has great views.
  : although not too far wouldve been nicer if it was closer to town

Wonderful
Traveller Type:
  : The location is great; the view from the balcony room (and the terrace) is simply breathtaking. Room was clean and spacious too, if somewhat noisy. Staff is super friendly, even providing us all with Prosecco for my husband's birthday. Breakfast is excellent. Parking space provided for free. Would definitely return.

Wonderful
Traveller Type: Traveling as Couple
  : Hotel was quiet and very clean. It had stunning views of Malcesine and the lake, even when sunning ourselves by the pool. Towels are provided for the pool. The rooms were cleaned daily and towels changed. The bed was very comfortable, despite it being too short for my husband he slept well! The shower was hot and powerful. Cati and Catrina were very friendly, chatty and helpful. It was a 10 minute stroll down to the centre of Malcesine and the bus station for day trips and excursions. The hotel also provided transfers for us to and from the airport at an extra charge. I would stay here again but in a larger room
  : Our room was very small, one of those rooms with little space between the end of the bed and the wall.The balcony was also small and seemed to get very little sun (we were out and about a lot) so I would avoid 217 if you can! Also the hill up to the property can get a little tiring when doing it repeatedly, but that's the price for great views I suppose

Wonderful
Traveller Type: Traveling as Couple
  : Very nice breakfast. Great stuff.
  : In our room we could hear a lift.

Wonderful
Traveller Type: Traveling as Couple