Malia Mare Hotel

Disappointing
Traveller Type:
  : Location is strategic between new and old Malia, with many convenient store close by. Considering the hotel is on the strip, we were surprised to find that the rooms were acoustically insulated to a very comfortable degree.
  : We were incredibly disappointed upon finding out that an agreement and request that had been previously communicated with the owners and APPROVED was not going to be respected upon our arrival; A month before our booking, we asked if one of the rooms could have a shortened stay as the occupants had to leave a day before and we request a partial refund of the total since they were leaving a day early. Malia Mare's co-manager Kostas said yes, that it would be possible. Low and behold, the couple's final day there was met with a resounding no from the manager and Kostas and we were told to contact Booking.com. Booking.com said it was the hotel's responsibility and the hotel said it was Booking's, I was contacted by Booking.com and was told that they contact the hotel, to no avail. Incredibly disappointed, and was left with a bad taste for the trip.